Luxury Guest Services Associate

Palazzo Versace Dubai; Dubai; On-site; AED 72,000 - 110,000; Full time

Job summary

Palazzo Versace Dubai is seeking a guest-focused sales associate to welcome guests, assist with product selection, and process payments at a luxury boutique within the hotel. You will maintain a polished outlet environment and drive sales through personalized service.

The role requires experience in retail or hospitality, fluency in Russian or Arabic with strong English, excellent communication, and flexibility to work weekends and holidays.

Qualifications

• Experience in retail sales or hospitality is required.
• Fluency in Russian or Arabic; strong English required.
• Excellent communication and customer service skills.
• Willingness to work flexible shifts, including weekends and holidays.

Responsibilities

• Welcome guests in a warm, professional and personalized manner.
• Assist guests with product selection and provide accurate recommendations.
• Process sales transactions accurately, including cash and card payments.
• Maintain a clean, organized, five-star outlet.
• Monitor stock levels and assist with stock control.
• Handle guest inquiries and resolve issues, escalating when required.
• Promote products and maximize sales opportunities.

Skills

Retail sales

Hospitality experience

Russian language

Arabic language

English language

Customer service

POS knowledge

Shift flexibility

Job description

Palazzo Versace Dubai is seeking a guest-focused sales associate to welcome guests, assist with product selection, and process payments at a luxury boutique within the hotel. You will maintain a polished outlet environment and drive sales through personalized service.

The role requires experience in retail or hospitality, fluency in Russian or Arabic with strong English, excellent communication, and flexibility to work weekends and holidays.