Luxury Guest Relations Executive (Arabic Fluent)

Saadiyat Beach Club

Abu Dhabi

On-site

AED 60,000 - 82,000

Full time

14 days+

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Job summary

Saadiyat Beach Club in Abu Dhabi is seeking a guest-focused Front Office professional to deliver exceptional service in a luxury 5-star setting. You will manage guest information, respond to inquiries, and promote club services with deep product knowledge.

The role requires at least 2 years in a 5-star hotel Front Office, fluency in English and Arabic, and strong organizational and communication skills. You will work under pressure in a fast-paced environment and collaborate across all levels of

Qualifications

Minimum of 2 years of experience in a 5-star hotel Front Office environment.
Proficiency in Opera and Micros hospitality software.
Excellent command of written and oral English.
Fluency in Arabic is required.
Strong organizational and communication skills.
Ability to work effectively under pressure in a fast-paced environment.

Responsibilities

Provide exceptional guest service and manage relations within a luxury 5-star environment.
Utilize Front of House systems to manage guest information and club services.
Effectively communicate with colleagues and management across all levels.
Promote club offerings and maintain deep knowledge of club background and facilities.
Handle guest inquiries and requests with high levels of professionalism and confidence.