Luxury Front Desk Coordinator - Multilingual Guest Care

Rixos Hotels Gulf; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Job summary

Accor is seeking a receptionist for the prestigious Rixos Premium Saadiyat Island in Abu Dhabi, United Arab Emirates. You will welcome visitors, manage calls, and coordinate schedules in a luxury resort setting.

The role requires multilingual abilities including Russian and English, a high school diploma or equivalent, and previous customer service experience. Proficiency in MS Office and strong communication are essential for daily operations in a high-end hospitality environment.

Qualifications

• Fluent in Russian language.
• High school diploma or equivalent; additional qualifications are an advantage.
• Previous reception or customer service experience preferred.
• Excellent verbal and written communication skills.
• Good organizational and time-management abilities.
• Proficiency in Microsoft Office and basic computer applications.
• Professional appearance and a positive attitude.
• Ability to multitask and work effectively in a team.
• Fluency in English; knowledge of additional languages is an advantage.

Responsibilities

• Welcome and greet visitors in a professional manner.
• Answer, screen, and direct incoming phone calls and emails.
• Manage appointments, meeting schedules, and visitor registrations.
• Maintain the reception area to ensure it is clean, organized, and presentable.
• Handle incoming and outgoing mail, documents, and deliveries.
• Provide information and assistance to clients and visitors.
• Perform data entry, filing, photocopying, and other administrative duties.
• Coordinate with different departments to ensure smooth daily operations.
• Maintain confidentiality of company information and records.
• Perform other duties as assigned by management.

Skills

Russian language

Reception experience

MS Office

English fluency

Communication skills

Time management

Education

High school diploma

Tools

MS Office

Job description

Accor is seeking a receptionist for the prestigious Rixos Premium Saadiyat Island in Abu Dhabi, United Arab Emirates. You will welcome visitors, manage calls, and coordinate schedules in a luxury resort setting.

The role requires multilingual abilities including Russian and English, a high school diploma or equivalent, and previous customer service experience. Proficiency in MS Office and strong communication are essential for daily operations in a high-end hospitality environment.