Lux Front Desk Host — Guest Care & Concierge

Accor; Abu Dhabi; On-site; AED 60,000 - 72,000; Full time

Job summary

Accor's Rixos Premium Saadiyat Island in Abu Dhabi is hiring a Receptionist to welcome visitors, handle calls, and coordinate appointments at a luxury beachfront resort.

Fluent English is required; Russian language is an asset. A high school diploma is required, and prior reception or customer service experience is preferred. Proficiency in Microsoft Office at a basic level is expected. This is a full-time on-site role with a dynamic team.

Qualifications

• Fluent in English with excellent verbal and written communication skills.
• Russian language proficiency is an asset.
• Experience in receptionist or customer service roles is preferred.

Responsibilities

• Welcome visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls and emails.
• Manage appointments, meeting schedules, and visitor registrations.
• Maintain the reception area to ensure it is clean, organized, and presentable.
• Handle incoming and outgoing mail, documents, and deliveries.
• Provide information and assistance to clients and visitors.
• Coordinate with different departments to ensure smooth daily operations.

Skills

English fluency

Russian language (asset)

Customer service

Communication skills

Organizational skills

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Accor's Rixos Premium Saadiyat Island in Abu Dhabi is hiring a Receptionist to welcome visitors, handle calls, and coordinate appointments at a luxury beachfront resort.

Fluent English is required; Russian language is an asset. A high school diploma is required, and prior reception or customer service experience is preferred. Proficiency in Microsoft Office at a basic level is expected. This is a full-time on-site role with a dynamic team.