Luxury Guest Host — Dining & Reservations

InterContinental Hotels Group; Dubai; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Staff discounts

Training opportunities

Career growth

Job summary

InterContinental Dubai Marina Hotel & Residences is seeking a hostess to join our luxury restaurant team in Dubai. You will handle calls, manage reservations, and ensure guests are welcomed, comfortable, and served promptly in a sophisticated setting.

With 2+ years in a similar role and a passion for hospitality, you will engage guests to ensure satisfaction, assist the restaurant manager daily, and help resolve any concerns while supporting other restaurant positions as needed.

Qualifications

• 2+ years in a similar role.

Responsibilities

• Handle phone calls and customer queries about the restaurant and menu and taking reservations.
• Assure that each guest is made to feel welcome, comfortable and is served promptly, politely, and efficiently during all meal seating.
• Seat guests and take initial drink orders as needed to ensure ideal speed of service.
• Engaging with guests to ensure they are happy with food and service.
• Assist the restaurant manager in all aspects of the daily operation of the restaurant.
• Responding to complaints and help to resolve them.
• Helping out with other positions in the restaurant as needed.

Skills

Strong communication

Hospitality passion

Guest service orientation

Calm under pressure

Leadership potential

Job description

InterContinental Dubai Marina Hotel & Residences is seeking a hostess to join our luxury restaurant team in Dubai. You will handle calls, manage reservations, and ensure guests are welcomed, comfortable, and served promptly in a sophisticated setting.

With 2+ years in a similar role and a passion for hospitality, you will engage guests to ensure satisfaction, assist the restaurant manager daily, and help resolve any concerns while supporting other restaurant positions as needed.