Dubai Luxury Hotel Hostess - Guest Experience & Seating

Accor Group; Dubai; On-site; AED 39,060 - 55,800; Full time

Benefits offered by this job

Career growth within a global hospitality group

Exposure to high-end dining and hotel operations

Training and development opportunities

Supportive and multicultural work environment

Competitive salary

Job summary

Accor Group is hiring a Restaurant Hostess for its dining services in Dubai, UAE. This guest-facing role involves managing reservations, greeting guests, and ensuring smooth operations in a high-standard hotel environment.

The ideal candidate should possess a diploma in hospitality, have strong communication skills, and be fluent in English and Arabic. Offering competitive salaries and career growth opportunities, this role fits individuals passionate about exceptional dining experiences.

Qualifications

• Fluency in English and Arabic required; additional languages are an advantage.
• Fresh candidates or minimum one year experience in a four or five star hotel preferred.
• Professional appearance and high grooming standards.
• Ability to work flexible shifts including weekends and holidays.
• Service-oriented personality with positive attitude.

Responsibilities

• Greet guests warmly upon arrival and escort them to designated tables.
• Manage restaurant reservations, confirmations, and cancellations.
• Maintain cleanliness and organization of the hostess stand and menus.
• Handle guest inquiries and complaints professionally for satisfaction.
• Support restaurant team members during busy periods.

Skills

Restaurant reservations management

Guest reception and seating coordination

Customer service excellence

Multilingual communication

Complaint handling

Team collaboration

Education

Diploma or degree in hospitality or related field

Tools

Opera or similar reservation systems

Job description

Accor Group is hiring a Restaurant Hostess for its dining services in Dubai, UAE. This guest-facing role involves managing reservations, greeting guests, and ensuring smooth operations in a high-standard hotel environment.

The ideal candidate should possess a diploma in hospitality, have strong communication skills, and be fluent in English and Arabic. Offering competitive salaries and career growth opportunities, this role fits individuals passionate about exceptional dining experiences.