Guest Experience Host — Luxury Hotel Front Desk

IHG Hotels & Resorts; Dubai; In loco; AED 67.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff discounts

Creative, inspiring workplace

Descrizione del lavoro

InterContinental Dubai Marina Hotel & Residences is seeking a Hostess to welcome guests, handle reservations, and guide dining experiences with warmth and precision. You will be the first impression of our luxury restaurant, ensuring guests feel valued from arrival to departure.

The ideal candidate will have 2+ years in a similar role, strong communication skills, and a genuine hospitality mindset. You will thrive in a fast-paced environment and support the restaurant team to deliver memorable

Competenze

• 2+ years in a similar hostess/restaurant role.
• Strong communication skills and ability to stay calm under pressure.
• Passion for hospitality and guest satisfaction.

Mansioni

• Handle phone calls and customer queries about the restaurant and menu and taking reservations
• Seat guests and take initial drink orders as needed to ensure ideal speed of service
• Engaging with guests to ensure they are happy with food and service
• Assist the restaurant manager in all aspects of the daily operation of the restaurant
• Responding to complaints and help to resolve them
• Helping out with other positions in the restaurant as needed.

Conoscenze

Communication skills

Guest service

Calm under pressure

Hospitality passion

Team leadership

Descrizione del lavoro

InterContinental Dubai Marina Hotel & Residences is seeking a Hostess to welcome guests, handle reservations, and guide dining experiences with warmth and precision. You will be the first impression of our luxury restaurant, ensuring guests feel valued from arrival to departure.

The ideal candidate will have 2+ years in a similar role, strong communication skills, and a genuine hospitality mindset. You will thrive in a fast-paced environment and support the restaurant team to deliver memorable