Luxury Guest Experience Specialist

fivehotelsandresorts; Dubai; On-site; AED 19,000 - 26,000; Full time

Job summary

FIVE Dubai invites energetic Concierge to join our luxury hotel team. You will warmly welcome guests, provide information on facilities, and coordinate VIP services, ensuring a memorable stay. The ideal candidate has 1-2 years of luxury hotel experience, excellent verbal and written English, and a proactive, 'can-do' attitude.

You will collaborate across Front Office and F&B to deliver FIVE-styled service. We offer a fixed monthly salary of AED 2,000 and a vibrant, multicultural workplace that

Qualifications

• Impeccable communication skills, both verbal and written, with fluency in English.
• 1–2 years in a Luxury Hotel environment in a similar role is an Advantage.

Responsibilities

• Welcome and bid farewell to guests warmly and courteously.
• Engage guests with lively discussions and provide information on facilities and events.
• Coordinate VIP services and guest amenities to ensure a memorable FIVE experience.
• Collaborate with Front Office and other departments to maintain seamless service.
• Handle guest inquiries and follow up to ensure timely resolutions.

Skills

Communication

English fluency

Job description

FIVE Dubai invites energetic Concierge to join our luxury hotel team. You will warmly welcome guests, provide information on facilities, and coordinate VIP services, ensuring a memorable stay. The ideal candidate has 1-2 years of luxury hotel experience, excellent verbal and written English, and a proactive, 'can-do' attitude.

You will collaborate across Front Office and F&B to deliver FIVE-styled service. We offer a fixed monthly salary of AED 2,000 and a vibrant, multicultural workplace that