Luxury Hotel Hostess: Elevate Guest Experiences

fivehotelsandresorts; Dubai; On-site; AED 20,000 - 24,000; Full time

Job summary

FIVE Hotels and Resorts is seeking a Hostess in Dubai to deliver a FIVE-Styled guest experience in a luxury setting. You will greet guests, manage seating, and coordinate front-of-house operations with a proactive, detail-oriented approach.

The ideal candidate has 1–2 years in a luxury hotel environment, excellent communication, and a polished appearance aligned with FIVE grooming standards. Flexibility for varied shifts including weekends is expected.

Qualifications

• 1–2 years of luxury hotel hostess experience.
• Warm and enthusiastic energy setting the guest experience tone.
• Excellent communication and interpersonal skills.
• Polished appearance adhering to FIVE grooming standards.

Responsibilities

• Greet guests with a FRIENDLY, FIVE-Styled welcome and ensure a sensational guest journey.
• Lead and coordinate front-of-house operations and staff interactions.
• Assist guests with seating, manage waitlists, and provide accurate wait times.
• Remember guest preferences and maintain detailed guest history records.
• Process billing and payments following company procedures.
• Upsell bespoke services and promotions to enhance guest experience.

Skills

Welcoming energy

Excellent communication

Interpersonal skills

English fluency

Grooming standards

Shift flexibility

Job description

FIVE Hotels and Resorts is seeking a Hostess in Dubai to deliver a FIVE-Styled guest experience in a luxury setting. You will greet guests, manage seating, and coordinate front-of-house operations with a proactive, detail-oriented approach.

The ideal candidate has 1–2 years in a luxury hotel environment, excellent communication, and a polished appearance aligned with FIVE grooming standards. Flexibility for varied shifts including weekends is expected.