Luxury Guest Experience Ambassador — Rotating Roles

Aldar Properties; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Aldar Retail Management is seeking Ambassadors for luxury guest experiences at Abu Dhabi's premier destination. Ambassadors rotate across Signature Moments Officer, Cultural Mediator and Concierge roles to build a broad hospitality skill set.

You will welcome guests, coordinate arrivals, host VIPs, design personalised itineraries with storytelling, and handle special requests with discretion to ensure memorable visits. Fluency in multiple languages and polished presentation are essential.

Qualifications

• Fluent in at least two languages with strong English; Arabic/Russian/Chinese preferred.
• Curious and insightful with storytelling ability to enrich conversations.
• Experience in luxury or high-end guest environments is valued.

Responsibilities

• Own the arrival and farewell experiences for guests and VIPs.
• Design personalised itineraries and lead tours with refined storytelling.
• Handle special requests, bookings and deliveries with discretion.

Skills

Guest service

Multilingual

Communication

Luxury hospitality

Education

Bachelor's degree or diploma in Business, Hospitality, Marketing or a related field

Tools

Digital tools

Job description

Aldar Retail Management is seeking Ambassadors for luxury guest experiences at Abu Dhabi's premier destination. Ambassadors rotate across Signature Moments Officer, Cultural Mediator and Concierge roles to build a broad hospitality skill set.

You will welcome guests, coordinate arrivals, host VIPs, design personalised itineraries with storytelling, and handle special requests with discretion to ensure memorable visits. Fluency in multiple languages and polished presentation are essential.