Luxury Front Desk Concierge – Arabic Speaker

Kerzner International; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Kerzner International is seeking a Receptionist (Arabic Speaker) for One&Only The Palm Resort in Dubai. The role covers front desk operations, guest services, check-in/check-out, and guest relations with a focus on personalized attention and hospitality excellence.

Ideal candidates have 1–2 years in luxury hospitality, strong customer service and reservations background, and fluency in English or another language. Opera system experience and Middle East/GCC exposure are advantageous.

Qualifications

• 1–2 years’ experience in upscale hospitality or five-star hotels.
• Customer service & reservations background with strong attention to detail and analytical skills.
• Able to work under pressure and meet deadlines with excellent spoken and written English and/or another language.

Responsibilities

• Manage front desk operations including check-in/check-out and guest services.
• Provide guest information, transfers, and reservations with precision.
• Handle cashiering and night reception functions as required.
• Maintain personalized, warm service and anticipate guest needs.

Skills

Customer service

Reservations

Front desk

English proficiency

Arabic language

Tools

Opera System

Job description

Kerzner International is seeking a Receptionist (Arabic Speaker) for One&Only The Palm Resort in Dubai. The role covers front desk operations, guest services, check-in/check-out, and guest relations with a focus on personalized attention and hospitality excellence.

Ideal candidates have 1–2 years in luxury hospitality, strong customer service and reservations background, and fluency in English or another language. Opera system experience and Middle East/GCC exposure are advantageous.