Luxury F&B Supervisor – Guest Experience Leader

Fairmont Hotels & Resorts; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

Fairmont Bab Al Bahr in Abu Dhabi seeks an experienced F&B Supervisor to oversee daily operations of the assigned outlet, uphold Fairmont standards, and drive guest satisfaction. The role supports the Outlet Manager in leading a team, managing costs, and maintaining peak service quality.

Ideal candidates bring 2–3 years of F&B supervisory experience in a luxury setting, strong English communication skills, and a commitment to HACCP, hygiene, and safety guidelines.

Qualifications

• Diploma/degree in Hospitality Management preferred.
• 2–3 years F&B supervisory experience.
• Experience in luxury hotel or upscale restaurant environment.
• Excellent command of English; additional languages are an advantage.

Responsibilities

• Supervise daily F&B operations and ensure high service standards.
• Maintain quality, presentation, cleanliness, and consistency of offerings.
• Conduct pre-shift briefings and ensure outlet readiness.
• Provide personalized guest service and handle concerns professionally.
• Lead, mentor, and develop F&B team members.
• Allocate duties, monitor performance, grooming, and standards compliance.
• Coordinate with Kitchen, Stewarding, Housekeeping, and other departments.
• Assist with cost control, stock management, and daily reporting.
• Minimize wastage and ensure proper food handling/storage.
• Ensure HACCP, hygiene, health and safety compliance.
• Maintain a professional, guest-focused work environment.
• Support management in achieving guest satisfaction and service excellence.

Skills

Leadership

Guest service

Communication

English proficiency

Education

Diploma in Hospitality Management

Job description

Fairmont Bab Al Bahr in Abu Dhabi seeks an experienced F&B Supervisor to oversee daily operations of the assigned outlet, uphold Fairmont standards, and drive guest satisfaction. The role supports the Outlet Manager in leading a team, managing costs, and maintaining peak service quality.

Ideal candidates bring 2–3 years of F&B supervisory experience in a luxury setting, strong English communication skills, and a commitment to HACCP, hygiene, and safety guidelines.