Luxury Customer Experience & Operations Coordinator

AE Jobs; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

AE Jobs in Dubai is looking for a Customer Experience Coordinator dedicated to enhancing customer experiences across retail and corporate services. This role includes mapping customer feedback, tracking service quality, and managing cross-functional communication.

The ideal candidate will have an accredited university degree in Business Administration or Hospitality Management, with a proven background in customer service or luxury retail. Proficiency in Arabic and English is essential for supporting a diverse clientele.

Qualifications

• Proven track record in customer service, operational coordination, luxury retail, or hospitality sectors.

Responsibilities

• Support premium customer experience and operations management across retail and corporate services.
• Map customer feedback and track service quality.
• Maintain client retention programs and improve brand hospitality benchmarks.

Skills

Interpersonal skills

Organizational skills

Problem-solving skills

Client-relationship building

High proficiency in Arabic and English

Education

Accredited University Degree in Business Administration, Hospitality Management, or related fields

Job description

AE Jobs in Dubai is looking for a Customer Experience Coordinator dedicated to enhancing customer experiences across retail and corporate services. This role includes mapping customer feedback, tracking service quality, and managing cross-functional communication.

The ideal candidate will have an accredited university degree in Business Administration or Hospitality Management, with a proven background in customer service or luxury retail. Proficiency in Arabic and English is essential for supporting a diverse clientele.