Luxury Retail Consultant — Bilingual (English/Arabic)

Al Tayer Group; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Al Tayer Group in Dubai seeks a customer-focused retail associate to deliver exceptional service, understand shopper needs, and guide them to suitable products. You will handle sales, returns, and exchanges while maintaining premium store visuals and tight stock control.

The role requires 1–2 years in retail or customer-facing work, a high school diploma, and fluency in English and Arabic. Multilingual skills are a plus for engaging a diverse luxury clientele.

Qualifications

• High school diploma minimum.
• Retail or sales training preferred.
• Fluent in English and Arabic is required; additional languages are a plus.

Responsibilities

• Greet customers and identify preferences to create a positive first impression.
• Listen actively, ask questions, and recommend tailored products.
• Guide customers through the in-store journey, including fitting rooms and checkout.
• Process sales, returns, exchanges, and gift wrapping according to policy.
• Monitor stock levels and assist replenishment to keep displays optimal.
• Maintain visual standards and brand-aligned shop displays.
• Support brand events and product launches on the shop floor.
• Maintain professionalism and teamwork in a fast-paced luxury environment.

Skills

Customer service

Upselling

Cross-selling

Communication

POS systems

CRM platforms

Teamwork

English & Arabic

Education

High school diploma

Tools

POS systems

CRM platforms

Job description

Al Tayer Group in Dubai seeks a customer-focused retail associate to deliver exceptional service, understand shopper needs, and guide them to suitable products. You will handle sales, returns, and exchanges while maintaining premium store visuals and tight stock control.

The role requires 1–2 years in retail or customer-facing work, a high school diploma, and fluency in English and Arabic. Multilingual skills are a plus for engaging a diverse luxury clientele.