Luxury Concierge Intern — Dubai

Mandarin Oriental Hotel Group Limited; Dubai Emirate; In loco; AED 17.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Benefits packages

Descrizione del lavoro

Mandarin Oriental Jumeira, Dubai is seeking a Concierge Intern to join our team and deliver five-star service. The role focuses on anticipating guest needs, providing expert recommendations, and coordinating bookings for sightseeing, dining, and transport.

Ideal candidates will have at least one luxury hospitality internship, strong English communication, and the ability to stand for long periods. Training and development are provided as part of our MOHG program.

Competenze

• Senior School qualification or equivalent.
• Hospitality School diploma is an advantage.
• Availability from December until June.
• Able to stand for extended period of time.
• Minimum 1 luxury hospitality internship experience.
• Strong commands of Microsoft Office.
• Clear communication in English; foreign languages an advantage.

Mansioni

• Provide five-star concierge services to guests and colleagues, anticipating needs and preferences.
• Create focused conversations with guests to identify personal preferences and anticipate requirements.
• Provide clear directions for guests traveling outside the hotel and assist with bookings.
• Maintain daily records of guest requests, reservations and confirmations via concierge software.
• Build relationships with guests to delight and gain loyalty and maintain knowledge of Dubai and surrounding regions.

Conoscenze

Customer service

Microsoft Office

English proficiency

Communication skills

Formazione

Senior School diploma

Hospitality diploma

Strumenti

Microsoft Office

Descrizione del lavoro

Mandarin Oriental Jumeira, Dubai is seeking a Concierge Intern to join our team and deliver five-star service. The role focuses on anticipating guest needs, providing expert recommendations, and coordinating bookings for sightseeing, dining, and transport.

Ideal candidates will have at least one luxury hospitality internship, strong English communication, and the ability to stand for long periods. Training and development are provided as part of our MOHG program.