Front Office Intern: Luxury Hospitality & Mentorship

Ennismore; Dubai; On-site; AED 20,000 - 27,000; Full time

Job summary

SO/ Uptown Dubai is seeking a motivated Front Office Intern to join our luxury hotel team on an exciting learning path.

You will gain practical experience in guest services, check-in/out, PMS operations, and coordinating with Housekeeping while developing communication and organizational skills. This internship offers exposure to international service standards and mentorship from seasoned hospitality professionals.

Qualifications

• Pursuing a diploma or degree in Hospitality Management or related field.
• Positive attitude with eagerness to learn and deliver guest service.
• Good communication skills in English; additional languages are an advantage.
• Professional appearance and service-oriented approach.

Responsibilities

• Welcome guests and assist with check-in/check-out procedures.
• Handle inquiries, requests, and concerns professionally.
• Assist with room assignments, reservations, and guest registration.
• Support Front Office operations and daily administrative tasks.

Skills

English language skills

Customer service mindset

Teamwork

Organizational skills

Multitasking

Microsoft Office

Education

Pursuing Hospitality Management degree

Tools

Microsoft Office

Job description

SO/ Uptown Dubai is seeking a motivated Front Office Intern to join our luxury hotel team on an exciting learning path.

You will gain practical experience in guest services, check-in/out, PMS operations, and coordinating with Housekeeping while developing communication and organizational skills. This internship offers exposure to international service standards and mentorship from seasoned hospitality professionals.