Luxury Clinic Practice Manager - VIP Patient Experience

Ontime Healthcare; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Ontime Healthcare in Dubai is seeking a highly experienced Practice Manager to oversee operations and the VIP patient journey at a luxury clinic. The role requires managing premium client experiences, leading clinical and administrative teams, and ensuring service excellence.

Candidates should have 5+ years of experience in premium healthcare, DHA familiarity, and strong leadership. Availability by December is preferred; both full-time and part-time options are considered.

Qualifications

• 5+ years of relevant experience managing a luxury clinic or healthcare practice.
• Experience with DHA regulations and clinical governance.
• Strong leadership, service excellence, and team-building skills.
• Ability to engage confidently with high-profile and discerning clientele.
• Availability to join preferably by December.

Responsibilities

• Oversee day-to-day operations and ensure high service standards.
• Lead clinical and administrative teams and support development.
• Manage the complete patient journey and VIP experience.
• Maintain luxury clinic standards and regulatory compliance.
• Monitor appointments, staffing, resources, and patient feedback.
• Support patient retention and business growth.
• Ensure DHA compliance and internal policies.

Skills

Leadership

VIP relations

Clinic operations

Regulatory compliance

Communication

Education

DHA license eligibility

Job description

Ontime Healthcare in Dubai is seeking a highly experienced Practice Manager to oversee operations and the VIP patient journey at a luxury clinic. The role requires managing premium client experiences, leading clinical and administrative teams, and ensuring service excellence.

Candidates should have 5+ years of experience in premium healthcare, DHA familiarity, and strong leadership. Availability by December is preferred; both full-time and part-time options are considered.