Aesthetic Clinic Manager | Growth & Patient Experience

OnTime HealthCare Services; Dubai; On-site; AED 279,000 - 446,000; Full time

Benefits offered by this job

Salary + Benefits

Job summary

OnTime HealthCare Services in Dubai seeks an experienced Clinic Manager to oversee daily clinic operations and uphold a premium patient experience in line with our European aesthetic philosophy. The role focuses on operations, team management, patient journey leadership, and performance monitoring, with strong emphasis on DHA compliance and growth of the Dubai clinic within a startup environment.

You will collaborate with the medical team and management to launch, scale, and maintain high

Qualifications

• Proven experience as a Clinic Manager or similar leadership role in aesthetic or premium healthcare.
• Strong knowledge of clinic operations, patient experience, team management and customer service.
• Previous UAE healthcare or aesthetic clinic experience is highly preferred.
• Commercial awareness with focus on sales, retention and clinic performance.
• Excellent communication and a professional, polished approach.

Responsibilities

• Oversee daily clinic operations ensuring smooth workflow across all departments.
• Lead, coordinate, and support the clinic team to maintain high standards of performance, professionalism, and patient care.
• Manage the overall patient journey and experience, addressing concerns and ensuring excellent service delivery.
• Monitor appointments, staff schedules, clinic resources, supplies, and other operational requirements.
• Support sales, patient retention, and clinic performance, monitoring key operational and business targets.
• Ensure compliance with DHA requirements, clinic policies, health and safety standards, and operational procedures.
• Work closely with management and the medical team to support the successful launch, growth, and ongoing development of the clinic.

Skills

Leadership

Clinic operations

Team management

Patient experience

Customer service

DHA compliance

Job description

OnTime HealthCare Services in Dubai seeks an experienced Clinic Manager to oversee daily clinic operations and uphold a premium patient experience in line with our European aesthetic philosophy. The role focuses on operations, team management, patient journey leadership, and performance monitoring, with strong emphasis on DHA compliance and growth of the Dubai clinic within a startup environment.

You will collaborate with the medical team and management to launch, scale, and maintain high