Luxury Client Care Specialist - 6-Month Mission

Chanel, Inc.; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Chanel, Inc. is looking for a Client Care Advisor for a 6-month mission in Dubai to deliver exceptional client service. You will address inquiries via phone, WhatsApp, and email, ensuring a seamless and luxurious experience for clients.

The ideal candidate will possess strong client care experience, excellent communication skills, and a proactive problem-solving ability. This role offers a unique opportunity to contribute to CHANEL's renowned client care standards.

Qualifications

• Demonstrated client care experience and the ability to proactively address clients’ needs.
• Experience in Client Care Centers and E-commerce in the luxury industry.
• Strong interpersonal and communication skills.

Responsibilities

• Act as the first line of contact addressing client inquiries.
• Engage clients and build long-term relationships.
• Provide product advisory and resolve issues independently.

Skills

Client care experience

Excellent communication skills

Problem-solving ability

Interpersonal skills

Job description

Chanel, Inc. is looking for a Client Care Advisor for a 6-month mission in Dubai to deliver exceptional client service. You will address inquiries via phone, WhatsApp, and email, ensuring a seamless and luxurious experience for clients.

The ideal candidate will possess strong client care experience, excellent communication skills, and a proactive problem-solving ability. This role offers a unique opportunity to contribute to CHANEL's renowned client care standards.