Luxury Client Relations Stylist & Experience Specialist

Chloé; Dubai; On-site; AED 67,000 - 123,000; Full time

Job summary

CHLOÉ in Dubai seeks a stylish and guest-focused CHLOÉ STYLIST to welcome guests and advise clients. You will work as a trusted advisor and team player to deliver the best in-store experience, while pursuing CRM-driven sales and clienteling activities.

The role requires enthusiasm for luxury service, strong communication, and a collaborative attitude within a dynamic, omnichannel environment.

Qualifications

• Experience in luxury retail or high-end service environments.
• Ability to build and grow long-term client relationships with discretion.
• Strong communication and presentation skills.

Responsibilities

• Deliver exceptional customer service and build long-term relationships with clients.
• Actively pursue CRM targets and engage in campaigns to hit them.
• Execute personalised reach-out campaigns using clienteling tools.
• Capture client data and document qualitative insights.
• Manage a portfolio of customers and known client segments.
• Utilize omnichannel services to grow sales and exceed targets.
• Maintain an impeccable store environment and support the team.
• Report repair needs and participate in inventories as required.
• Provide after-sales support and follow up with clients.

Skills

Customer service

CRM targets

Clienteling

Job description

CHLOÉ in Dubai seeks a stylish and guest-focused CHLOÉ STYLIST to welcome guests and advise clients. You will work as a trusted advisor and team player to deliver the best in-store experience, while pursuing CRM-driven sales and clienteling activities.

The role requires enthusiasm for luxury service, strong communication, and a collaborative attitude within a dynamic, omnichannel environment.