Luxury Chinese Dining Server — Upsell & WOW Moments

Mandarin Oriental; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

MOstay programme

Health benefits

Job summary

Mandarin Oriental Downtown, Dubai seeks a Waiter/ess to join Yù & Mì Bar & Restaurant. Take orders, serve Guests, and ensure dining experiences meet MOHG standards. Report to the RB&E Supervisor and maintain knowledge of Chinese menu and dietary needs.

Requirements include a High School qualification (Hospitality preferred), 2+ years’ waitstaff experience, and fluent English; Arabic is a plus. On-site role with competitive salary and benefits in UAE.

Qualifications

• High School qualification or equivalent preferred.
• Minimum 2 years’ waiter/waitress experience in a high-volume or luxury setting.
• Strong verbal and written English communication; Arabic is a plus.
• Knowledge of dining service procedures and cashiering—POS familiarity.

Responsibilities

• Maintain knowledge of the Chinese menu, ingredients and pairings; assist guests with recommendations.
• Take accurate orders, relay to kitchen/bar, ensure prompt delivery per guest specs.
• Address dietary requests professionally and inform relevant staff of preferences or allergies.
• Provide attentive, personalized service and upsell services or products to guests.
• Operate the POS system, process orders, and manage billing per hotel policies; set tables per standards.
• Create WOW moments to ensure guest satisfaction from arrival to departure.

Skills

Verbal communication

Written communication

Interpersonal skills

Guest interaction

Education

High School qualification

Hospitality-related degree advantageous

Tools

POS system

Cashiering procedures

Job description

Mandarin Oriental Downtown, Dubai seeks a Waiter/ess to join Yù & Mì Bar & Restaurant. Take orders, serve Guests, and ensure dining experiences meet MOHG standards. Report to the RB&E Supervisor and maintain knowledge of Chinese menu and dietary needs.

Requirements include a High School qualification (Hospitality preferred), 2+ years’ waitstaff experience, and fluent English; Arabic is a plus. On-site role with competitive salary and benefits in UAE.