Luxury Butler Manager - Lead VIP Guest Experiences

Confidential Careers; Dubai; Sur place; AED 279 000 - 424 000; Plein temps

Résumé du poste

Confidential Careers is seeking a Butler Manager in Dubai to lead a high-end Butler team delivering intuitive, personalized service for VIP guests. You will oversee operations, mentor executives and collaborators across departments to ensure flawless guest experiences and signature luxury offerings.

You will manage schedules, inventory, and budgets while maintaining brand standards and confidentiality, supporting continuous improvement in a prestigious hospitality environment.

Qualifications

• Bachelor-level or equivalent experience in luxury hospitality or hotel operations is preferred.
• Demonstrated leadership of a team in a high-end service environment.
• Experience with VIP guest services and front-office coordination is desirable.

Responsabilités

• Oversee day-to-day operations of the Butler Department and lead Executive Butlers and Butler Runners.
• Coach and develop the Butler team to maintain exceptional, personalized guest experiences.
• Collaborate with Front Office, Housekeeping, F&B, In-Room Dining and other departments to execute guest requests flawlessly.
• Plan and manage VIP arrivals, departures and in-stay experiences with a focus on anticipation and personalization.
• Monitor service standards, guest satisfaction and department performance; manage schedules, inventory and budget while ensuring policy compliance.

Connaissances

Leadership

VIP guest management

Butler operations

Guest relations

Communication

Coaching & training

Operational planning

Inventory & cost control

Problem solving

Hotel systems (PMS, GXP)

Working under pressure

Attention to detail

Formation

High school diploma or GED

Hospitality/Hotel Management degree preferred

Description du poste

Confidential Careers is seeking a Butler Manager in Dubai to lead a high-end Butler team delivering intuitive, personalized service for VIP guests. You will oversee operations, mentor executives and collaborators across departments to ensure flawless guest experiences and signature luxury offerings.

You will manage schedules, inventory, and budgets while maintaining brand standards and confidentiality, supporting continuous improvement in a prestigious hospitality environment.