Luxury Banquets Lead – Events & Guest Experience

The Meydan Hotel; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

The Meydan Hotel in Dubai is seeking a Banquets Coordinator to oversee daily banquet operations, ensuring exceptional service and guest satisfaction in line with its luxury standards. You’ll coordinate with the Banquets Manager, culinary team, and service staff to flawlessly execute events from setup to breakdown.

Strong leadership, organizational skills, and attention to detail are essential to deliver memorable experiences for guests; you will manage staff, ensure health and safety compliance,

Qualifications

• Minimum 2–3 years in banquet operations or event management within a luxury or 5-star hotel.
• Proven track record of supervising large-scale events such as weddings, conferences, and corporate functions.
• Experience in managing staff schedules, training, and performance evaluations.
• Diploma or Degree in Hospitality Management, Hotel Administration, or a related field.
• Knowledge of health and safety regulations and luxury service standards.

Responsibilities

• Assists Catering Manager in the creation and distribution of Banquet Event Orders to all pertaining departments.
• Oversees the function room as outlined in the BEO.
• Supervises banquet employees, provides all nesccesary trainings.
• Prepares position assignments, break schedules, event duties, and responsibilities.
• Maintains communication between team members – morning and night shift – proper duty handovers by any mean of comunication.
• Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests’ service needs, assists individuals with disabilities, and thanks guests with genuine appreciation.
• Maintains equipment inventory and storage areas.
• Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event.
• Developes and maintains positive working relationships with others, and supports team to reach common goals
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded.
• Maintains the communication between organisers during every each function in order to able to accommodate any last minute changes.
• Ensures that set ups are completed on time.
• Ensures all rooms are properly “set up” including dishware, glassware, silverware, linens and other amenities and rooms are "refreshed" to maintain professional presentation of the room during meeting.
• Inspects and maintains table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
• Follows up on special banquet event arrangements requested by guest to ensure compliance.
• Ensures all guest requirements are set and ready before event start time as per the BEO.
• Always ensures that team is aware of last minute changes.
• Ensures all guest checks are billed and signed by the host as per provided billing information.
• Knows the menu for each function served and communications to Chef to be able to explain the major ingredients and preparation methods for each item to be served.
• Ensures that all checklist “Event opening & closing” are completed.
• Ability to take and pass all training provided and required by the banquet department to complete daily operational duties.
• Performs other duties as assigned.
• Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Meet and greet clients
• Responsible for the overall cleanliness of the work areas, banquet rooms and storage areas.
• Provide excellent customer service and ensure customer needs are met.

Skills

Leadership

Organization

Communication

Problem Solving

Attention to Detail

Customer Service

Technical Knowledge

Budgeting

Experience in Banquet Ops

Event Management

Staff Scheduling

Training & Eval

F&B Service Standards

Education

Diploma or Degree in Hospitality Management

Tools

AV Equipment

Job description

The Meydan Hotel in Dubai is seeking a Banquets Coordinator to oversee daily banquet operations, ensuring exceptional service and guest satisfaction in line with its luxury standards. You’ll coordinate with the Banquets Manager, culinary team, and service staff to flawlessly execute events from setup to breakdown.

Strong leadership, organizational skills, and attention to detail are essential to deliver memorable experiences for guests; you will manage staff, ensure health and safety compliance,