Supervisor Banquets

Delano; Dubai; On-site; AED 167,000 - 246,000; Full time

Job summary

DELANO Dubai seeks a Supervisor Banquets to lead daily banquet service across luxury events, private functions and meetings. You will guide the team, oversee setup and breakdown, and ensure impeccable service aligned with DELANO Dubai's distinctive luxury standards.

The role requires proven banquet operations experience in premium venues, strong leadership, and a passion for guest-centric service within a fast-paced environment.

Qualifications

• Experience in banquet operations within a luxury hotel, high-end hospitality venue, or premium events environment.
• Previous supervisory or team-leading responsibilities.
• Strong communication and interpersonal skills.

Responsibilities

• Banquet Operations: supervise setup, execution and breakdown of banquets, private functions and events.
• Guest Experience: deliver personalized service and respond to guest needs promptly.
• Team Leadership: guide, motivate and support banquet colleagues during events.
• Event Coordination: collaborate with managers, kitchen, bar and planning teams for seamless execution.
• Service Excellence: monitor food/beverage service and venue presentation to maintain standards.
• Operational Planning: review event orders and guest requirements to prep the team.
• Inventory & Equipment: oversee handling, storage and replenishment of banquet supplies.
• Health & Safety: ensure compliance with hygiene, safety and sanitation regulations.
• Training & Development: onboard and develop banquet staff for continuous improvement.

Skills

Team Leadership

Guest Service

Event Coordination

Operational Planning

Communication

Education

Hospitality Management qualification

Job description

As a Supervisor Banquets at DELANO Dubai you will play a key role in delivering exceptional experiences across banquets, private functions and special events. Combining strong operational knowledge, leadership and a genuine passion for hospitality you will oversee daily banquet service operations, guide the team and ensure every event is executed seamlessly reflecting the distinctive luxury and sophistication of DELANO Dubai.

Key Responsibilities

• Banquet Operations: Supervise the setup, execution and breakdown of banquets, private functions, meetings and special events, ensuring every detail meets event specifications and DELANO Dubai's luxury service standards.
• Guest Experience: Deliver exceptional personalised service by anticipating guest needs, responding promptly to requests and resolving concerns professionally and efficiently.
• Team Leadership: Guide, motivate and support banquet colleagues throughout events, ensuring clear communication, effective task allocation and consistent service delivery.
• Event Coordination: Work closely with the Banquet Manager, event planning teams, kitchen, bar and other departments to ensure seamless coordination and timely execution of all event requirements.
• Service Excellence: Monitor food and beverage service, table settings, venue presentation and overall event flow maintaining impeccable standards throughout each function.
• Operational Planning: Review event orders, function sheets, guest requirements and service arrangements to ensure the team is fully prepared for each event.
• Inventory amp Equipment: Oversee the proper handling, storage and replenishment of banquet equipment linen glassware and service supplies while minimising wastage.
• Health amp Safety: Ensure compliance with food safety hygiene sanitation and workplace safety regulations maintaining a clean and organised working environment.
• Training amp Development: Support the onboarding, coaching and development of banquet colleagues encouraging teamwork accountability and continuous improvement.

You have proven experience in banquet operations within a luxury hotel, high-end hospitality venue, or premium events environment, ideally with previous supervisory or team-leading responsibilities. You have the ability to inspire, guide, and motivate a diverse team, creating a positive and collaborative working environment while maintaining exceptional service standards.

Your communication and interpersonal skills allow you to engage confidently with guests, event organisers, and colleagues, ensuring personalised and professional service.

You possess a strong understanding of banquet operations, event setups, food and beverage service standards, function sheets, and event coordination, with the ability to manage multiple priorities effectively. You are detail-oriented, proactive, and confident in making operational decisions, remaining calm and solution-focused in a fast-paced environment.

A relevant qualification in Hospitality Management, Food & Beverage Operations, or equivalent practical experience is preferred.

At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for your personal and professional growth. If you have passion, the right attitude and that essential spark, together, we can create memorable experiences.