Luxury Banquet Supervisor - Arabic Speaker

Novotel & ibis Balikpapan; Abu Dhabi; On-site; AED 134,000 - 179,000; Full time

Job summary

Novotel & ibis Balikpapan is seeking a Banquet Supervisor who speaks Arabic to lead and coordinate all banquet operations in a luxury hospitality setting. You will supervise staff, ensure flawless event execution, and act as the primary contact for Arabic-speaking guests and clients.

The role requires 2-3 years of supervisory experience in banquets and fluency in Arabic and English, with a strong focus on guest relations and service excellence.

Qualifications

• Minimum 2-3 years of supervisory experience in Banquets, Food & Beverage, or Events Operations within a luxury hotel or upscale hospitality environment.
• Fluency in Arabic and English (spoken and written) is mandatory.
• Strong leadership, supervisory, and team management abilities.
• Excellent guest relations and interpersonal skills.
• Knowledge of luxury hotel banquet operations and service standards.

Responsibilities

• Supervise the setup, execution and breakdown of banquet events including conferences, meetings, weddings, gala dinners, corporate functions and VIP events.
• Ensure all function rooms and event spaces are prepared according to Banquet Event Orders (BEOs), hotel standards and client specifications.
• Conduct pre-shift and pre-event briefings to communicate event details, service expectations and operational priorities.
• Monitor banquet service delivery to ensure consistency, professionalism and attention to detail.
• Coordinate closely with Culinary, Stewarding, Engineering, Housekeeping, Events and Sales teams to ensure seamless event execution.
• Ensure banquet equipment, furniture, audio-visual requirements and amenities are properly arranged and maintained.

Skills

Arabic speaking

Guest service

Leadership

Tools

Microsoft Office

Hospitality management systems

Job description

Novotel & ibis Balikpapan is seeking a Banquet Supervisor who speaks Arabic to lead and coordinate all banquet operations in a luxury hospitality setting. You will supervise staff, ensure flawless event execution, and act as the primary contact for Arabic-speaking guests and clients.

The role requires 2-3 years of supervisory experience in banquets and fluency in Arabic and English, with a strong focus on guest relations and service excellence.