Lux Spa Therapist: Growth, Perks & MOstay

Mandarin Oriental Group; Dubai; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

MOstay complimentary nights

Health & wellness programmes

Duty meals & transportation

Job summary

Mandarin Oriental Downtown, Dubai invites applications for a Spa Therapist to join the Spa & Wellness team. You will deliver treatments professionally, manage appointments, and maintain spa hygiene.

The role requires minimum 2 years' experience, a beauty school background preferred, and strong English communication. Knowledge of five-star hotel standards and MOHG policies is beneficial.

Qualifications

• Senior school qualification is required; beauty school graduate is preferred.
• CIBTAC/CIDESCO certifications are advantageous.
• Minimum 2 years of experience as a Spa Therapist or Beautician is required.
• Experience in 5-star hotels or the Middle East region is an advantage.
• Good computer skills and clear English communication (verbal and written) are important.
• Must be detail-oriented, organized, mature, outgoing, and have excellent interpersonal and customer service skills.

Responsibilities

• Understand and comply with all corporate and hotel policies, SOPs, and the MOHG Code of Conduct; support learning and development activities.
• Ensure consistent adherence to LQE and Forbes standards, protect confidential information, and comply with the MOHG Social Media Policy.
• Act as a hotel ambassador, perform any additional duties assigned by management, and follow procedures as directed by the Spa Treatments Manager.
• Maintain cleanliness and hygiene in all spa and wellness areas, including treatment rooms, reception, retail, pantry, lounges, and thermal facilities.
• Deliver treatments to the highest standard, ensure guest comfort, manage appointment schedules, and interact courteously with guests.
• Attend all required meetings and training sessions, report faulty equipment, maintain supply inventory, and participate in events and demonstrations.

Skills

English communication

Attention to detail

Teamwork

Customer service

Education

Senior secondary education

Beauty school diploma

Job description

Mandarin Oriental Downtown, Dubai invites applications for a Spa Therapist to join the Spa & Wellness team. You will deliver treatments professionally, manage appointments, and maintain spa hygiene.

The role requires minimum 2 years' experience, a beauty school background preferred, and strong English communication. Knowledge of five-star hotel standards and MOHG policies is beneficial.