Lux Spa Guest Experience Concierge (Dubai)

Atlantis; Dubai; On-site; AED 55,800 - 78,120; Full time

Benefits offered by this job

Competitive tax-free salary

Food and beverage privileges

Comprehensive health insurance

Annual flight tickets

Incentive programs

Job summary

Atlantis in Dubai is seeking a Wellness Experience Agent to provide premium guest service within its luxury spa and wellness environment. The role includes welcoming guests, managing bookings, and delivering a seamless five-star experience.

Ideal candidates should have prior experience in luxury or high-end guest services, strong interpersonal skills, and computer literacy. The position offers a competitive tax-free salary, health insurance, and opportunities for career development.

Qualifications

• Previous experience in a luxury spa or high-end guest services environment.
• Ability to read guest needs and expectations.
• Confidence using booking and guest management systems.

Responsibilities

• Welcome spa and wellness guests across all contact points.
• Provide accurate information on wellness products and services.
• Deliver consistent five-star guest service and resolve inquiries.

Skills

Strong interpersonal skills

Computer literacy

Fluency in English

Job description

Atlantis in Dubai is seeking a Wellness Experience Agent to provide premium guest service within its luxury spa and wellness environment. The role includes welcoming guests, managing bookings, and delivering a seamless five-star experience.

Ideal candidates should have prior experience in luxury or high-end guest services, strong interpersonal skills, and computer literacy. The position offers a competitive tax-free salary, health insurance, and opportunities for career development.