Lux Spa Concierge & Wellness Reservations

Atlantis; Dubai; Presencial; AED 45.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Annual home flights

Life insurance

Dining privileges

Professional spa and hospitality培训

International career mobility

Descripción de la vacante

Atlantis The Palm Dubai is seeking a Wellness Experience Agent for Spa Reception to welcome guests, handle bookings, and advise on treatments. The role requires strong guest service, knowledge of spa services, and accuracy in scheduling and billing.

You’ll work across channels, coordinate with therapists, and contribute to exceptional wellness experiences at a luxury resort. Ideal candidates bring experience from luxury hospitality or spa settings, professional communication, and a passion for

Formación

• Experience in a luxury day spa, resort spa or hotel wellness facility preferred.
• Front office/guest relations or reservations background is valuable.
• Basic computer literacy and familiarity with spa-management software is beneficial.

Responsabilidades

• Welcome spa and wellness guests warmly across channels and schedule appointments.
• Explain services, durations, prices, and features to guests accurately.
• Provide product recommendations and drive boutique sales per guest needs.
• Maintain guest data privacy and ensure correct billing at check-out.
• Coordinate with therapists and attendants to optimize treatment-room use.
• Record and communicate guest information and reservations to relevant teams.

Conocimientos

Spa reception

Wellness reservations

SpaSoft

HOTSOS

Guest check-in

Appointment scheduling

Product recommendations

Boutique sales

Skincare retail

Microsoft Office

Data privacy

Cross-department coordination

Herramientas

SpaSoft

HOTSOS

Microsoft Office

Descripción del empleo

Atlantis The Palm Dubai is seeking a Wellness Experience Agent for Spa Reception to welcome guests, handle bookings, and advise on treatments. The role requires strong guest service, knowledge of spa services, and accuracy in scheduling and billing.

You’ll work across channels, coordinate with therapists, and contribute to exceptional wellness experiences at a luxury resort. Ideal candidates bring experience from luxury hospitality or spa settings, professional communication, and a passion for