Lux Lounge Waiter - Luxury Hotel Service & MOstay

Mandarin Oriental Group; Dubai Emirate; On-site; AED 39,000 - 73,000; Full time

Benefits offered by this job

Learning & Development

MOstay Programme

Health benefits

Employee discounts

Job summary

Mandarin Oriental Jumeira, Dubai is seeking a Waiter to join the Noor Lounge team. You will provide attentive food and beverage service, maintain mise en place, and use the POS system to place orders.

The role emphasizes guest satisfaction, guest preferences, and teamwork to deliver exceptional service in a luxury setting. We value a warm, professional presence with strong English communication and a willingness to go the extra mile to create memorable guest experiences.

Qualifications

• Experience in luxury hotel environment preferred.
• Ability to explain menu and offerings to guests.
• Fluent English; additional languages welcome (Spanish, Russian, French or Italian).

Responsibilities

• Provide F&B service in Noor Lounge in a timely and courteous manner.
• Maintain mise en place and cleanliness before, during, and after service.
• Process orders using the POS system and handle guest payments.
• Upsell services and products to guests to enhance service and revenue.
• Communicate guest preferences and allergies to the team for a seamless experience.

Skills

Customer service

Food & beverage knowledge

POS system

Upselling

Team player

Tools

POS system

Job description

Mandarin Oriental Jumeira, Dubai is seeking a Waiter to join the Noor Lounge team. You will provide attentive food and beverage service, maintain mise en place, and use the POS system to place orders.

The role emphasizes guest satisfaction, guest preferences, and teamwork to deliver exceptional service in a luxury setting. We value a warm, professional presence with strong English communication and a willingness to go the extra mile to create memorable guest experiences.