Logistics Supervisor - UAE National, Amazon Logistics

Amazon; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Q-Express Documents Transport seeks a dynamic Supervisory leader for AMZL and Fulfilment Centre operations in the UAE. You will oversee daily activities, manage 30-40 staff and partners, and drive continuous improvement while ensuring safety and service excellence.

You will lead cross-functional teams, analyze performance data, and implement solutions to complex logistics challenges, shaping the future of operations at Amazon-style networks within the region.

Qualifications

• Experience managing teams.
• Experience with planning, performance metrics, and process improvement.
• UAE National with Family Book.

Responsibilities

• Oversee daily operations within AMZL and FC; manage teams of 30-40, allocate labor and assignments.
• Lead, train and develop high-performing teams with a strong safety focus.
• Monitor KPIs and drive improvements across AMZL and FC processes.
• Identify opportunities to streamline processes and implement practical solutions.
• Communicate daily metrics and collaborate with cross-functional teams to resolve issues.
• Demonstrate strong problem-solving and decisive judgment in a fast-paced environment.
• Support rollout of new systems and processes and coordinate tooling.

Skills

Experience managing teams

Experience with planning, performance

Experience in logistics

Experience with data analysis

Education

UAE National with Family Book

Job description

Description Amazon is seeking a dynamic and customer-obsessed Supervisors to lead and develop teams within our fast-paced AMZL (Amazon Logistics) and FC (Fulfilment Enter) environments. This role will encompass responsibilities across both areas, requiring a versatile leader who can thrive in a dynamic, ever-changing operational landscape. You will play a crucial role in ensuring efficient workflows, exceeding customer expectations, and driving continuous improvement. This is an opportunity to make history with one of the world's largest and most innovative companies, shaping the future of operations and logistics.

Description Amazon is seeking a dynamic and customer-obsessed Supervisors to lead and develop teams within our fast-paced AMZL (Amazon Logistics) and FC (Fulfilment Enter) environments. This role will encompass responsibilities across both areas, requiring a versatile leader who can thrive in a dynamic, ever-changing operational landscape. You will play a crucial role in ensuring efficient workflows, exceeding customer expectations, and driving continuous improvement. This is an opportunity to make history with one of the world's largest and most innovative companies, shaping the future of operations and logistics.

Key job responsibilities

• Operational Leadership: Oversee daily operations within both AMZL and FC environments, including managing teams of Operations Assistants, Delivery Service Providers, and Associates (ranging from approximately 30-40). This includes allocating labor, leading meetings, assigning job duties, and maintaining exceptional organizational skills.
• Team Management: Lead, train, and develop high-performing teams. Foster a positive and motivating work environment, driving engagement and performance while ensuring associate safety and adherence to Amazon's Health and Safety standards.
• Performance Management: Be obsessed with metrics, diving deep to identify root causes of performance issues, and implementing effective solutions. Continuously monitor key performance indicators (KPIs) and drive improvements across both AMZL and FC processes.
• Process Improvement: Identify opportunities to streamline and improve processes. Find practical and simple solutions to complex problems without compromising quality or functionality. Utilize problem-solving and analytical skills to drive Dive Deep analyses and implement process enhancements. Become a subject matter expert on core operational processes.
• Communication & Collaboration: Communicate daily metrics and report exceptions. Effectively communicate with business and technical audiences, influencing decisions and driving alignment. Collaborate with cross-functional teams to solve operational challenges and share best practices. Manage external agency relationships and performance.
• Problem Solving & Decision Making: Demonstrate strong problem-solving and analytical capabilities. Act decisively in a fast-paced environment, exercising sound judgment and making informed decisions.
• Technology & Tools: Continuously utilize software and hardware tools to ensure smooth daily operations. Ensure associates have the necessary tools and coordinate repairs or replacements as needed. Support the rollout and implementation of new systems and processes, gathering feedback and providing support.

Basic Qualifications

• Experience managing teams
• Experience with planning, performance metrics, and process improvement
• UAE National with Family Book

Preferred Qualifications

• Experience in logistics
• Experience with data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Q-Express Documents Transport

Job ID: A10462057