Logistics Supervisor, AMZL

AimGulf; Dubai; On-site; AED 60,000 - 110,000; Full time

Job summary

AimGulf in Dubai, United Arab Emirates, is seeking an experienced Logistics Supervisor to drive efficiency in our busy transportation network. You will lead a team of associates, monitor KPIs and safety, and coordinate with service providers to ensure timely deliveries.

The role requires flexibility for shifts and overtime, a proactive approach to process improvements, and hands-on management in a fast-paced logistics environment.

Qualifications

• Experience managing teams and coordinating staff.
• Proven ability to plan, measure performance, and optimize processes.
• Background in logistics with KPI tracking knowledge.
• Strong data analysis skills to monitor operations.

Responsibilities

• Support daily management of operational duties, deputizing for the Shift Manager.
• Prioritize and improve safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to meet KPIs.
• Monitor performance and coach team members.
• Partner with supporting departments to improve processes and operations.
• Communicate with delivery service providers to set expectations and quality.
• Interview candidates for associate roles.
• Brief and monitor workload of drivers and associates.
• Ensure administrative tasks are completed accurately.

Skills

Experience managing teams

Planning & performance metrics

Logistics

Data analysis

Job description

Job Location

Dubai, United Arab Emirates

Work Mode

On-site

Job Reference/ID

10566569

Job Description / Role

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.

You are expected to be flexible to work in different shifts and to do overtime when needed.

Key Responsibilities

• Support the overall, daily management of operational duties, including deputizing for the Shift Manager.
• Prioritize and continually improve the safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
• Monitor the coordinator and associate performance and coaching them when needed.
• Partner with supporting departments to improve logistics processes and operations.
• Communicate with delivery service providers to set expectations and raise the bar on quality on their deliverables.
• Interview candidates for associate roles.
• Brief and monitor the workload of all drivers and associates.
• Maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed.
• Measure and monitor overall workflows and daily metrics to assist the Operations Manager with tracking, trending and reporting on site performance.
• Train and mentor new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks.
• Follow-up on and resolve any process-related issues.
• Sufficiently resource the function, including call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.
• Ensure SOPs are followed for the different process carried out day-to-day in their shift.
• Highlight any deviation from SOP or safety standards.
• Own the Operational KPIs that they are responsible to maintain at agreed thresholds.
• Manage a team of UTR Associates and drive their performance up to the standards.
• Uphold the highest standards on Safety on the floor for all stakeholders involved.

Experience Required

• Experience managing teams
• Experience with planning, performance metrics, and process improvement
• Experience in logistics
• Experience with data analysis

Employment / Job Type

Full Time

Nationality

Any Nationality

About the Company

Global technology and e commerce company spanning online retail, Amazon Web Services cloud computing, advertising, streaming, devices, and logistics. In the Middle East it runs marketplaces in the UAE, Saudi Arabia, and Egypt following the Souq acquisition, plus fulfilment centres, delivery stations, corporate offices, and AWS infrastructure regions serving enterprise and government customers.

Company Industry

Logistics

Department / Functional Area

Administrative Support

Closing Date

Not mentioned (apply as soon as possible)