Logistics Operations Specialist - UAE

OBT Group; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

OBT Group is seeking a Logistics Operations Specialist to join its Group Logistics Operations team in Dubai. The role focuses on coordinating inbound and outbound shipments across Africa, ensuring compliance and high-quality service, and collaborating with local offices, partners, and service providers.

You will manage customer requirements, lead pricing activities, and support a fast-paced logistics environment with attention to detail and accountability.

Qualifications

• Proven experience in freight forwarding and logistics operations.
• Strong knowledge of logistics processes and customer service principles.
• Excellent communication and coordination skills.
• Ability to work under pressure in a fast-paced logistics environment.
• Proactive and collaborative, with accountability for results.
• Detail-oriented with strong problem-solving capabilities.

Responsibilities

• Manage, monitor and coordinate inbound and outbound shipments across Africa.
• Lead RFQs and drive pricing activities.
• Collaborate with local offices and partners to ensure operational efficiency.
• Review and manage customer requirements, providing proactive customer service.
• Identify and execute logistics solutions for customers and OBT offices.
• Participation in business review meetings with key account customers for KPI status updates on operational milestones, challenges and solutions.
• Ensure compliance with company and customer policies, standards and regulatory requirements.
• Maintain highest service quality standards and resolve operational issues promptly.
• Support local offices with complex shipment requirements and problem-solving.
• Exposure to diverse projects across maritime, oil & gas, heavy-lift, warehousing and supply-chain sectors.
• Collaboration with experienced international team and opportunity for career growth within OBT.

Skills

Freight forwarding

Logistics operations

Logistics processes

Customer service

Communication

Coordination

Work under pressure

Problem solving

Detail oriented

Job description

With over two decades of experience, OBT delivers trusted logistics and shipping solutions supported by strong partnerships across Africa and a global network of ship owners, operators, and logistics specialists.

As a Logistics Operations Specialist, you will be part of the Group Logistics Operations team, supporting and executing end-to-end logistics solutions to and from the African region. You will play a key role in coordinating inbound and outbound shipments, managing customer requirements, and collaborating closely with local offices, partners, and service providers to ensure efficient, compliant, and high-quality logistics operations. This role requires a proactive, detail-oriented professional who thrives in a fast-paced environment and is committed to delivering seamless logistics services aligned with OBT’s standards and values.

Job Requirements

• Proven experience in freight forwarding and logistics operations.
• Strong knowledge of logistics processes and customer service principles.
• Excellent communication and coordination skills.
• Ability to work under pressure in a fast-paced logistics environment.
• Proactive, collaborative workstyle, taking accountability for results
• Detail-oriented with strong problem-solving capabilities.

Job Responsibilities

• Manage, monitor and coordinate inbound and outbound shipments across Africa.
• Lead RFQs and drive pricing activities.
• Collaborate with local offices and partners to ensure operational efficiency.
• Review and manage customer requirements, providing proactive customer service.
• Identify and execute logistics solutions for customers and OBT offices
• Participation in, and preparation for, business review meetings with key account customers for KPI status updates on operational milestones, challenges and solutions
• Ensure compliance with company and customer policies, standards and regulatory requirements.
• Maintain highest service quality standards and resolve operational issues promptly.
• Support local offices with complex shipment requirements and problem-solving.
• Opportunity to work with a well-established pan-African maritime & logistics company with strong regional presence.
• Challenging and rewarding role with wide scope: shipping, supply-chain, freight forwarding, project logistics.
• Exposure to diverse projects across maritime, oil & gas, heavy-lift, warehousing and supply-chain sectors.
• Collaboration with experienced international team and opportunity for career growth within OBT.