Logistics Operations Specialist – Africa & Projects

OBT Group; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

OBT Group is seeking a Logistics Operations Specialist to join its Group Logistics Operations team in Dubai. The role focuses on coordinating inbound and outbound shipments across Africa, ensuring compliance and high-quality service, and collaborating with local offices, partners, and service providers.

You will manage customer requirements, lead pricing activities, and support a fast-paced logistics environment with attention to detail and accountability.

Qualifications

• Proven experience in freight forwarding and logistics operations.
• Strong knowledge of logistics processes and customer service principles.
• Excellent communication and coordination skills.
• Ability to work under pressure in a fast-paced logistics environment.
• Proactive and collaborative, with accountability for results.
• Detail-oriented with strong problem-solving capabilities.

Responsibilities

• Manage, monitor and coordinate inbound and outbound shipments across Africa.
• Lead RFQs and drive pricing activities.
• Collaborate with local offices and partners to ensure operational efficiency.
• Review and manage customer requirements, providing proactive customer service.
• Identify and execute logistics solutions for customers and OBT offices.
• Participation in business review meetings with key account customers for KPI status updates on operational milestones, challenges and solutions.
• Ensure compliance with company and customer policies, standards and regulatory requirements.
• Maintain highest service quality standards and resolve operational issues promptly.
• Support local offices with complex shipment requirements and problem-solving.
• Exposure to diverse projects across maritime, oil & gas, heavy-lift, warehousing and supply-chain sectors.
• Collaboration with experienced international team and opportunity for career growth within OBT.

Skills

Freight forwarding

Logistics operations

Logistics processes

Customer service

Communication

Coordination

Work under pressure

Problem solving

Detail oriented

Job description

OBT Group is seeking a Logistics Operations Specialist to join its Group Logistics Operations team in Dubai. The role focuses on coordinating inbound and outbound shipments across Africa, ensuring compliance and high-quality service, and collaborating with local offices, partners, and service providers.

You will manage customer requirements, lead pricing activities, and support a fast-paced logistics environment with attention to detail and accountability.