Logistics Customer Support & Dispatch Coordinator

AW Rostamani Group; Fujairah; On-site; AED 60,000 - 90,000; Full time

Job summary

AW Rostamani Group is seeking a logistics administrative specialist to support daily operations in Fujairah. The role involves coordinating with shipping lines, updating customers on arrivals, and preparing delivery-related documents.

Strong organizational and communication skills are essential to ensure smooth cargo processing and timely paperwork. You will handle gate passes, data entry in freight software, inspections scheduling, DNATA/Calogi bookings, and courier arrangements, contributing

Qualifications

• Must have strong decision making ability.
• Structured, process-driven, self-organized work style.
• Ability to troubleshoot and resolve issues promptly.

Responsibilities

• Assist Operations Team with daily operational tasks.
• Coordinate with shipping lines to check shipment arrivals.
• Update customers on shipment arrivals and requirements, inform of changes.
• Prepare delivery order letters and manage related paperwork.
• Coordinate with messengers to collect documents from customers.
• Issue cargo gate passes and manage entry/exit typing.
• Data entry in freight software and booking in relevant systems.
• Schedule inspections in customs and follow up on time slots.
• Book DNATA/Calogi slots and manage invoice dispatch to customers.
• Arrange courier pickups and deliveries.

Skills

Decision making

Systematic approach

Problem solving

Education

Bachelor's degree

Job description

AW Rostamani Group is seeking a logistics administrative specialist to support daily operations in Fujairah. The role involves coordinating with shipping lines, updating customers on arrivals, and preparing delivery-related documents.

Strong organizational and communication skills are essential to ensure smooth cargo processing and timely paperwork. You will handle gate passes, data entry in freight software, inspections scheduling, DNATA/Calogi bookings, and courier arrangements, contributing