Lobby Ambassador (UAE National)

Destination Hotels; Abu Dhabi; On-site; AED 36,000 - 60,000; Full time

Job summary

Hyatt International is seeking a Lobby Ambassador in Abu Dhabi to assist with the efficient running of the Front Office within the Rooms Division. You will warmly welcome guests, deliver exceptional service, and support a safe, welcoming, and professional environment that enhances the guest experience.

The role requires at least 1 year of hotel operations experience and is restricted to UAE Nationals, with a focus on strong problem-solving, administrative, and interpersonal skills to uphold

Qualifications

• Minimum 1 year of relevant work experience in the hotel operation.
• Strong problem-solving, administrative, and interpersonal skills are required to support efficient Front Office operations and deliver a high standard of guest service.
• Only for UAE National.

Responsibilities

• Assist with the efficient running of the Front Office within the Rooms Division.
• Warmly welcome and assist guests, delivering exceptional customer service.
• Foster a safe, welcoming, and professional environment that enhances guest experience.
• Support in the smooth operation of the Front Office Department in line with Hyatt brand standards.

Skills

Interpersonal skills

Administrative skills

Problem-solving

Job description

Summary

• You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
• The primary responsibility of the Lobby Ambassador is to warmly welcome and assist guests, deliver exceptional customer service, and foster a safe, welcoming, and professional environment that enhances the overall guest experience.
• Supports in the smooth and efficient running of the Front Office Department within the Rooms Division.

Qualifications

• Minimum 1 year of relevant work experience in the hotel operation.
• Strong problem-solving, administrative, and interpersonal skills are required to support efficient Front Office operations and deliver a high standard of guest service.
• Only for UAE National.