Live Fleet Controller - Autonomous Delivery Ops

CargoX; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

CargoX operates an autonomous delivery fleet across the UAE and seeks Operations Centre Controllers to manage the command center behind live deliveries. You will own fleet visibility, dispatch decisions, and exception resolution, coordinating with field teams to ensure delivery continuity across active zones.

This hands-on, shift-based role requires calm decision-making under pressure, strong communication, and meticulous incident logging.

Qualifications

• Experienced in live operations or real-time environments such as mobility, dispatch, or city ops.
• Ability to coordinate across control room, field, and internal teams.
• Fluent in English; additional languages are a plus.

Responsibilities

• Monitor the autonomous delivery fleet and live activity from the Operations Centre.
• Provide 24/7 operational coverage as part of a shift-based team.
• Coordinate dispatch to protect delivery continuity across zones.
• Track delivery status, vehicle movement, route progress, and incidents.
• Assess and resolve operational exceptions with quick, informed decisions.
• Log incidents with detailed notes for downstream teams.
• Coordinate field runners and technicians for on-ground support.
• Prepare shift handovers and daily performance updates.

Skills

Live operations experience

Dispatch coordination

Decision-making under pressure

Logistics coordination

English communication

Tools

Dashboards

Tracking tools

Reporting templates

Job description

CargoX operates an autonomous delivery fleet across the UAE and seeks Operations Centre Controllers to manage the command center behind live deliveries. You will own fleet visibility, dispatch decisions, and exception resolution, coordinating with field teams to ensure delivery continuity across active zones.

This hands-on, shift-based role requires calm decision-making under pressure, strong communication, and meticulous incident logging.