Learning & Development Specialist

Sacoor Brothers; Dubai; On-site; AED 201,000 - 312,000; Full time

Job summary

Sacoor Brothers in Dubai is seeking a Learning & Development Specialist to design, develop, and deliver impactful learning across digital and in-person platforms for Retail and Corporate teams.

The role involves creating onboarding, leadership, sales, customer experience, operational, and compliance training, plus managing the LMS and reporting on training KPIs. Fluent English is required; Arabic is a plus.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Education, Business, or related field.
• Minimum 3+ years in Learning & Development, Training or Talent Development.
• Strong experience creating e-learning and classroom training content.
• Experience with LMS platforms and digital learning tools.
• Strong presentation, facilitation, and communication skills.
• Fluent English; Arabic a plus.

Responsibilities

• Support the implementation of the L&D strategy aligned with business goals.
• Identify training needs through performance analysis, stakeholder meetings, and operational requirements.
• Develop annual training calendars and learning roadmaps for Retail and Corporate teams.
• Create onboarding, leadership, sales, customer experience, operational, and compliance training programs.
• Design and develop engaging e-learning content and digital learning journeys.
• Create interactive training materials including videos, presentations, quizzes, assessments, guides, and microlearning modules.
• Manage and update LMS platforms and online training libraries.
• Deliver face-to-face training sessions, workshops, inductions, and group learning activities.
• Facilitate training sessions for Retail teams, Store Managers, and Corporate employees.
• Organize training logistics including scheduling, attendance tracking, training rooms, materials, and communication.
• Monitor training completion rates, learner engagement, and training effectiveness.
• Prepare monthly and quarterly training reports and presentations for management.
• Collaborate with HR, Retail Operations, and Department Managers to align learning initiatives with business priorities.
• Research new learning trends, digital tools, and innovative training methodologies.
• Continuously improve training materials and learning experiences based on feedback and operational needs.
• Support regional training initiatives, assessment centers, and talent development projects when required.

Skills

Presentation skills

Facilitation

Communication skills

PowerPoint

Content creation

Instructional design

Storytelling

English proficiency

Education

Bachelor’s Degree in HR, Psychology, Education, Business or related field

Tools

LMS platforms

Digital learning tools

Job description

Dubai, United Arab Emirates | Posted on 05/15/2026

Sacoor Brothers is an international premium fashion and lifestyle brand recognized for excellence, sophistication, and customer experience across multiple international markets

As part of our continuous growth and people development strategy, we are looking for a creative, dynamic, and highly organized Learning & Development Specialist to join our team in Dubai.

This role will be responsible for designing, developing, and delivering impactful learning experiences across both digital and in-person training platforms, supporting the development of employees across Retail and Corporate functions.

Key Responsibilities

• Support the implementation of the company’s Learning & Development strategy aligned with business goals.
  
• Identify training needs through performance analysis, stakeholder meetings, and operational requirements.
  
• Develop annual training calendars and learning roadmaps for Retail and Corporate teams.
  
• Create onboarding, leadership, sales, customer experience, operational, and compliance training programs.
  
• Design and develop engaging e-learning content and digital learning journeys.
  
• Create interactive training materials including videos, presentations, quizzes, assessments, guides, and microlearning modules.
  
• Manage and update LMS (Learning Management System) platforms and online training libraries.
  
• Ensure all training content reflects brand identity, operational standards, and business objectives.
  
• Deliver face-to-face training sessions, workshops, inductions, and group learning activities.
  
• Facilitate training sessions for Retail teams, Store Managers, and Corporate employees.
  
• Organize training logistics including scheduling, attendance tracking, training rooms, materials, and communication.
  
• Conduct role plays, coaching sessions, and practical learning activities.
  
• Monitor training completion rates, learner engagement, and training effectiveness.
  
• Track training KPIs, participation, feedback scores, and learning impact.
  
• Prepare monthly and quarterly training reports and presentations for management.
  
• Collaborate with HR, Retail Operations, and Department Managers to align learning initiatives with business priorities.
  
• Research new learning trends, digital tools, and innovative training methodologies.
  
• Continuously improve training materials and learning experiences based on feedback and operational needs.
  
• Support regional training initiatives, assessment centers, and talent development projects when required.
  

Requirements

• Bachelor’s Degree in Human Resources, Psychology, Education, Business, or related field.
  
• Minimum 3+ years of experience in Learning & Development, Training, or Talent Development.
  
• Strong experience creating e-learning and classroom training content.
  
• Experience with LMS platforms and digital learning tools.
  
• Strong presentation, facilitation, and communication skills.
  
• Creative mindset with strong attention to detail and storytelling ability.
  
• Experience within Retail, Fashion, Hospitality, or Luxury industries is a plus.
  
• Ability to manage multiple projects and deadlines in a fast-paced environment.
  
• Advanced PowerPoint and content creation skills.
  
• Knowledge of instructional design principles is highly preferred.
  
• Fluent English communication skills; Arabic is a plus.
  

Professional experience within an international premium fashion and lifestyle brand.

Exposure to both corporate and luxury retail business operations.

Structured learning, training, and professional development opportunities.

Exposure to premium customer experience and international business standards.

Internal and international mobility opportunities across departments, stores, and regions.

Potential long-term career growth within different areas of the company.

Flexible and dynamic working environment focused on people, collaboration, and development.

Opportunity to contribute to meaningful business projects and initiatives.