Lead Waitress - Rooftop Lounge, Wine & VIP Service

ATTIKO

Dubai

On-site

AED 167,000 - 257,000

Full time

2 days ago

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Job summary

ATTIKO is seeking an experienced Head Waitress to lead the front-of-house team at our Dubai rooftop dining and nightlife destination. You will oversee service during busy nights, ensure high standards, and deliver memorable experiences with expert wine recommendations.

The ideal candidate has at least two years in a senior service role within upscale venues, strong wine knowledge, and excellent English communication. Dubai/UAE hospitality experience is strongly preferred.

Qualifications

Minimum two years’ experience in the same or a similar senior service role.
Prior experience in an upscale restaurant, rooftop lounge, nightlife or lifestyle venue.
Dubai/UAE hospitality experience strongly preferred.
WSET Level 1 Award in Wines is required; Level 2 is highly preferred.
Excellent English communication and interpersonal skills.

Responsibilities

Lead the service team and oversee assigned sections during operations.
Conduct pre-service briefings and allocate stations and responsibilities.
Ensure the team follows the brand standards and service sequence.
Welcome guests, explain menus and provide informed food and beverage recommendations.
Demonstrate strong wine knowledge and recommend wine pairings.
Handle VIP guests, special requests and complaints professionally.
Monitor table service, order accuracy, presentation and timing.
Support training and development of waiters and junior team members.
Drive revenue through confident recommendations and upselling.
Coordinate with reception, bar, kitchen and management teams.