Laundry Supervisor

ENNISMORE; Ras Al Khaimah; On-site; AED 90,000 - 130,000; Full time

Job summary

Rixos Al Mairid is seeking a highly organized Laundry Supervisor to oversee daily laundry operations, ensuring hygiene and quality across washing, drying, ironing, and distribution. The role requires strong leadership to manage a team of attendants and liaise with housekeeping for timely linen distribution.

Ideal candidates bring 2–4 years in hotel/commercial laundry, with at least 1 year in a supervisory role.

Qualifications

• High school diploma or equivalent required.
• Diploma or certification in hospitality or textile management is a plus.
• Minimum 2-4 years in a hotel or commercial laundry operation.
• At least 1 year in a supervisory role.

Responsibilities

• Lead and coordinate the activities of laundry attendants.
• Oversee sorting, washing, drying, ironing and folding.
• Monitor equipment and coordinate maintenance with engineering.
• Ensure quality standards for linens and guest laundry.
• Manage inventory of detergents and supplies.
• Coordinate guest laundry, dry cleaning and special requests.
• Collaborate with housekeeping on linen distribution.
• Maintain records of operations and performance.

Skills

Team supervision

Leadership

Communication skills

Attention to detail

Problem-solving

Education

High school diploma or equivalent

Diploma/certification in hospitality or textile management (preferred)

Tools

Laundry equipment operation

Job description

Rixos Al Mairid is seeking a highly organized and detail-oriented Laundry Supervisor to oversee the daily operations of the laundry department This role ensures that all laundry processes including washing drying ironing and distribution are carried out efficiently and meet the highest standards of hygiene and quality

The Laundry Supervisor will manage a team of attendants ensure compliance with safety and sustainability guidelines and maintain an efficient workflow to support guest satisfaction and operational excellence

Key Responsibilities

• Team Supervision Lead and coordinate the activities of laundry attendants to ensure efficient operation and high-quality service
• Laundry Operations Oversee the entire laundry process including sorting washing drying ironing and folding ensuring high standards of cleanliness and presentation
• Equipment Maintenance Monitor and ensure the proper functioning of all laundry equipment reporting any maintenance issues to the engineering team for timely repair
• Quality Control Conduct regular checks to ensure linens uniforms and guest laundry meet company quality standards before distribution
• Inventory amp Stock Control Monitor and manage stock levels of detergents chemicals and laundry supplies ensuring proper storage and usage
• Guest amp Internal Services Coordinate guest laundry dry cleaning and pressing services ensuring timely delivery and handling of special requests
• Sustainability amp Waste Management Implement eco-friendly practices by optimizing water and energy consumption reducing chemical waste and promoting sustainable cleaning solutions
• Safety amp Hygiene Compliance Ensure all laundry processes comply with hygiene safety and infection control standards including the proper handling of soiled and contaminated linens
• Training amp Development Provide training to laundry attendants on best practices machine operation safety protocols and guest service excellence
• Collaboration Work closely with the housekeeping uniform and linen departments to ensure smooth operations and timely linen distribution
• Report amp Documentation Maintain accurate records of laundry operations including equipment maintenance logs inventory levels and performance reports

Education

High school diploma or equivalent; a diploma or certification in hospitality or textile management is a plus.

Experience

Minimum 2-4 years of experience in a hotel or commercial laundry operation, with at least 1 year in a supervisory role.

Technical Knowledge

Strong understanding of laundry chemicals, fabric care, and machine operation.

Leadership & Team Management

Ability to lead, train, and motivate a team in a fast-paced environment.

Attention to Detail

Strong ability to maintain high cleanliness, hygiene, and quality standards.

Communication Skills

Excellent verbal and written communication skills for coordinating with multiple departments.

Problem-Solving Abilities

Ability to quickly address and resolve operational challenges while maintaining service excellence.