Laundry Operations Lead – Elevate Guest Experience

Rixos Hotels; Ras Al Khaimah; On-site; AED 42,000 - 72,000; Full time

Job summary

Rixos Al Mairid is seeking a highly organized Laundry Supervisor to oversee daily laundry operations, including sorting, washing, drying, ironing and distribution, while maintaining the highest hygiene and quality standards.

You will lead a team of attendants, coordinate with engineering for equipment maintenance, manage inventory of detergents, and ensure eco-friendly practices, safety compliance, and timely guest services.

Qualifications

• High school diploma or equivalent; hospitality/textile certification is a plus.
• 2–4 years in hotel/commercial laundry; at least 1 year in a supervisory role.
• Strong knowledge of laundry chemicals, fabric care and machine operation.

Responsibilities

• Lead and coordinate laundry attendants to ensure efficient operation and high-quality service.
• Oversee sorting, washing, drying, ironing and folding to meet cleanliness standards.
• Monitor equipment performance and liaise with maintenance for repairs.
• Ensure inventory control of detergents and supplies.
• Coordinate guest laundry, dry cleaning and pressing services.
• Promote sustainable cleaning practices and reduce chemical waste.
• Ensure hygiene, safety and infection control in laundry processes.
• Provide training on best practices and safety protocols.

Skills

Leadership & Team Management

Attention to Detail

Communication Skills

Problem-Solving Abilities

Team Supervision

Education

High School Diploma

Hospitality/Textile Certification (optional)

Job description

Rixos Al Mairid is seeking a highly organized Laundry Supervisor to oversee daily laundry operations, including sorting, washing, drying, ironing and distribution, while maintaining the highest hygiene and quality standards.

You will lead a team of attendants, coordinate with engineering for equipment maintenance, manage inventory of detergents, and ensure eco-friendly practices, safety compliance, and timely guest services.