L&D Intern: Shape Frontline Training for a Luxury Resort

Jumeirah; Dubai; On-site; AED 22,000 - 33,000; Full time

Benefits offered by this job

Learning & Development programmes

Internal mobility

Colleague discounts on stays

Healthcare and life insurance

Paid annual leave and flights

Competitive tax-free salary (AED)

Job summary

Jumeirah Mina Al Salam is seeking an Intern – Learning and Development to support the design, delivery and evaluation of training programs across the resort. You will assist in maintaining the annual training plan, Welcome Program, and bespoke sessions, while gaining exposure to cross-functional L&D projects.

The ideal candidate is a college graduate with a post-secondary certificate, fluent in English, and proficient in Microsoft Office.

Qualifications

• Fluent in English, both written and spoken.
• Experience delivering frontline training programmes for operational staff.
• College graduate with post-secondary certificate or equivalent.
• Knowledge of Arabic is an advantage.

Responsibilities

• Plan, coordinate, deliver, and evaluate training activities.
• Support the L&D Manager in achieving training targets and cross-training initiatives.
• Manage L&D resources, systems, training rooms, supplies and administrative requirements.
• Develop departmental trainers through regular meetings and coaching.
• Design and deliver FLASH Training sessions and act as an L&D partner.
• Track and analyse NPS scores and prepare monthly training reports.

Skills

Fluent English

Frontline training

Education

Post-secondary certificate

Train-the-Trainer qualification

Tools

Microsoft Office

Job description

Jumeirah Mina Al Salam is seeking an Intern – Learning and Development to support the design, delivery and evaluation of training programs across the resort. You will assist in maintaining the annual training plan, Welcome Program, and bespoke sessions, while gaining exposure to cross-functional L&D projects.

The ideal candidate is a college graduate with a post-secondary certificate, fluent in English, and proficient in Microsoft Office.