Key Accounts Specialist - Apparel & E‑Commerce

AimGulf; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

AimGulf, a Dubai-headquartered fashion and lifestyle retail conglomerate, seeks an Executive - Key Accounts to join its Back Office team. You will be a vital contact for key eCommerce and retail accounts, ensuring operational excellence and supporting strategic account initiatives.

You will coordinate with internal teams on campaigns, launches, promotions, and provide analysis of account performance, tracking inventory, and ensuring timely product delivery to meet client expectations.

Qualifications

• 2-3 years of experience in key account management, sales coordination, or client servicing.
• Experience collaborating across teams to support account initiatives.
• Experience in retail or eCommerce environments is preferred.

Responsibilities

• Act as a point of contact for key eCommerce and retail accounts, providing day-to-day operational support and coordination.
• Collaborate with internal teams to execute marketing campaigns, product launches, and promotional offers based on account-specific needs.
• Assist in tracking and analyzing account performance, including sales, returns, inventory levels, and traffic, to identify trends and areas for improvement.
• Coordinate timely product delivery and service fulfillment in alignment with business timelines and client expectations.
• Maintain accurate records of account activities, contracts, promotions, and performance reports.
• Monitor compliance with brand guidelines and ensure consistency in product listings and content across digital channels.
• Provide input on pricing, stock levels, and customer preferences to support account strategy development.
• Assist in preparing weekly and monthly reports including performance dashboards and KPIs for internal and external review.
• Stay informed on industry trends, competitor activity, and market insights to support account planning and forecasting.
• Work closely with finance and supply chain teams for invoice tracking, payment follow-up, and product availability.

Skills

MS Excel

Reporting tools

Coordination

Communication

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

AimGulf, a Dubai-headquartered fashion and lifestyle retail conglomerate, seeks an Executive - Key Accounts to join its Back Office team. You will be a vital contact for key eCommerce and retail accounts, ensuring operational excellence and supporting strategic account initiatives.

You will coordinate with internal teams on campaigns, launches, promotions, and provide analysis of account performance, tracking inventory, and ensuring timely product delivery to meet client expectations.