Junior Account Executive - E-Commerce & Logistics

Shipa Ecommerce; Dubai; On-site; AED 167,400 - 279,000; Full time

Job summary

Shipa Ecommerce is looking for a motivated Junior Account Executive based in Dubai to support and grow key eCommerce and logistics accounts. The successful candidate will be responsible for managing client relationships, identifying upsell opportunities, and ensuring seamless service delivery.

Applicants should have a Bachelor's degree along with 1–3 years of relevant experience, ideally in logistics or eCommerce. Strong communication skills in English and familiarity with CRM tools are essential.

Qualifications

• 1–3 years of experience in account management, logistics coordination, or client-facing sales roles.
• Exposure to eCommerce, cross-border shipping, or freight forwarding is a strong advantage.
• Basic understanding of logistics operations.

Responsibilities

• Assist in managing day-to-day relationships with assigned eCommerce clients.
• Support in executing strategic account plans and onboarding new clients.
• Monitor shipment performance and visibility metrics.

Skills

Communication skills

Client relationship management

Logistics coordination

Proficiency in CRM tools

Detail-oriented

Education

Bachelor's degree in Business, Logistics, Marketing, or a related field

Tools

CRM tools (Salesforce, HubSpot)

MS Office / Google Workspace

Job description

Shipa Ecommerce is looking for a motivated Junior Account Executive based in Dubai to support and grow key eCommerce and logistics accounts. The successful candidate will be responsible for managing client relationships, identifying upsell opportunities, and ensuring seamless service delivery.

Applicants should have a Bachelor's degree along with 1–3 years of relevant experience, ideally in logistics or eCommerce. Strong communication skills in English and familiarity with CRM tools are essential.