Executive - Key Accounts

R&B Fashion; Dubai; On-site; AED 120,000 - 210,000; Full time

Job summary

R&B Fashion is seeking a dedicated Key Account Coordinator to manage important ecommerce and retail accounts from Dubai. You will coordinate campaigns, product launches and promotions while tracking performance metrics such as sales, returns, and inventory to identify opportunities for growth.

The role requires collaboration across marketing, sales, finance, and supply chain teams to ensure timely delivery and accurate reporting.

Qualifications

• 2-3 years of experience in key account management, sales coordination, or client servicing within retail or eCommerce.
• Proficient in MS Excel and reporting tools, with strong coordination and communication skills.
• Ability to work across teams and manage multiple deliverables with accuracy.
• Bachelor's degree in Business Administration, Marketing, or related field.

Responsibilities

• Act as a point of contact for key eCommerce and retail accounts, providing day-to-day operational support and coordination.
• Collaborate with internal teams to execute marketing campaigns, product launches, and promotional offers based on account-specific needs.
• Assist in tracking and analyzing account performance, including sales, returns, inventory levels, and traffic, to identify trends and areas for improvement.
• Coordinate timely product delivery and service fulfillment in alignment with business timelines and client expectations.
• Maintain accurate records of account activities, contracts, promotions, and performance reports.
• Monitor compliance with brand guidelines and ensure consistency in product listings and content across digital channels.
• Provide input on pricing, stock levels, and customer preferences to support account strategy development.
• Assist in preparing weekly and monthly reports including performance dashboards and KPIs for internal and external review.
• Stay informed on industry trends, competitor activity, and market insights to support account planning and forecasting.
• Work closely with finance and supply chain teams for invoice tracking, payment follow-up, and product availability.

Skills

Key account mgmt

Sales coordination

Client servicing

Communication skills

Education

Bachelor's degree in Business Administration/Marketing

Tools

MS Excel

Job description

Job Description:

Key Responsibility:

• Act as a point of contact for key eCommerce and retail accounts, providing day-to-day operational support and coordination.
• Collaborate with internal teams to execute marketing campaigns, product launches, and promotional offers based on account-specific needs.
• Assist in tracking and analyzing account performance, including sales, returns, inventory levels, and traffic, to identify trends and areas for improvement.
• Coordinate timely product delivery and service fulfillment in alignment with business timelines and client expectations.
• Maintain accurate records of account activities, contracts, promotions, and performance reports.
• Monitor compliance with brand guidelines and ensure consistency in product listings and content across digital channels.
• Provide input on pricing, stock levels, and customer preferences to support account strategy development.
• Assist in preparing weekly and monthly reports including performance dashboards and KPIs for internal and external review.
• Stay informed on industry trends, competitor activity, and market insights to support account planning and forecasting.
• Work closely with finance and supply chain teams for invoice tracking, payment follow-up, and product availability.

Desired Experience:

• 2-3 years of experience in key account management, sales coordination, or client servicing, preferably within retail or eCommerce.
• Proficient in MS Excel and reporting tools, with strong coordination and communication skills.
• Ability to work collaboratively across teams and manage multiple deliverables with accuracy.
• Bachelor's degree in Business Administration, Marketing, or related field.