Strategic E-Commerce Key Accounts Lead

Shipa; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics company based in Dubai is seeking a highly motivated Key Account Manager to manage relationships with valuable clients in the eCommerce sector. The ideal candidate will have over 5 years of experience in account management, a strong understanding of eCommerce logistics, and excellent relationship-building skills. This role involves developing account plans, driving revenue, and ensuring customer satisfaction in a dynamic environment.

Qualifications

• 5+ years of experience in key account management or logistics sales, ideally in eCommerce.
• Deep understanding of eCommerce fulfillment processes.
• Proven track record of driving revenue through consultative selling.

Responsibilities

• Develop and implement strategic account plans.
• Achieve and exceed revenue and margin targets.
• Collaborate with internal teams to ensure seamless service execution.

Skills

Relationship-building skills

Analytical skills

Communication skills

Project management skills

Education

Bachelor’s degree in business, logistics, marketing, or a related field

Tools

CRM systems

eCommerce platforms (e.g., Shopify, Magento)

Job description

A logistics company based in Dubai is seeking a highly motivated Key Account Manager to manage relationships with valuable clients in the eCommerce sector. The ideal candidate will have over 5 years of experience in account management, a strong understanding of eCommerce logistics, and excellent relationship-building skills. This role involves developing account plans, driving revenue, and ensuring customer satisfaction in a dynamic environment.