Key Accounts Manager - Government Sector- Emiratization

UAE6 UTS Carrier; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

UAE6 UTS Carrier in Abu Dhabi seeks a seasoned professional to manage strategic government accounts and advance Carrier’s role as a trusted partner in intelligent climate and energy solutions. The role focuses on developing relationships with UAE government stakeholders and driving long-term revenue growth.

You will coordinate with multiple internal teams, monitor regulatory developments, and identify opportunities to deliver tailored, value-driven solutions in a dynamic market.

Qualifications

• Bachelor's degree in Engineering (Mechanical preferred).
• 5–10 years in key account management, strategic sales, business development, or government relations.
• Fluency in Arabic and English; valid UAE driving license.
• Knowledge of UAE government procurement processes and HVAC/building tech is a plus.

Responsibilities

• Strategic Account Management: Implement the strategic account management and business development strategy for government accounts, ensuring alignment with business objectives and achievement of KPIs.
• Government Relations: Develop and maintain strong relationships with UAE government entities, officials, agencies, and stakeholders to strengthen engagement and identify business opportunities.
• Business Development: Identify, develop, and pursue strategic opportunities within the UAE government sector to drive revenue growth and expand Carrier’s market presence.
• Policy and Regulatory Awareness: Monitor government policies and market trends, providing insights to support business planning and decision-making.
• Strategic Partnerships: Build strategic alliances with government entities and other stakeholders to support collaboration and growth.
• Customer Engagement: Represent Carrier in government meetings, industry events, and strategic forums, communicating capabilities and value proposition.
• Cross-Functional Collaboration: Work with Sales, Service, Legal, HR, and other teams to ensure coordinated engagement.
• Performance Management: Monitor account performance and opportunities, reporting on commercial objectives.
• Customer Excellence: Deliver a customer-centric approach by understanding government requirements and developing tailored solutions.

Skills

Strategic account management

Government relations

Business development

Stakeholder engagement

Arabic and English fluency

HVAC/building tech knowledge

Presentation/negotiation

Education

Bachelor's degree in Engineering

MBA or postgraduate qualification (advantage)

Tools

MS Office

Presentations

Job description

Role Purpose

Develop, maintain, and strengthen long-term strategic relationships with UAE government accounts. Position Carrier as a trusted partner and a global leader in intelligent climate and energy solutions and services by leveraging Carrier’s capabilities to deliver customer value, support strategic objectives, and establish Carrier as the preferred partner for key government stakeholders.

Role Responsibilities

• Strategic Account Management: Implement the strategic account management and business development strategy for government accounts, ensuring alignment with business objectives and achievement of assigned KPIs.
• Government Relations: Develop and maintain strong relationships with UAE government entities, officials, agencies, and key stakeholders to strengthen engagement and identify business opportunities.
• Business Development: Identify, develop, and pursue strategic opportunities within the UAE government sector to drive sustainable revenue growth and expand Carrier’s market presence.
• Policy and Regulatory Awareness: Monitor relevant government policies, regulatory developments, and market trends, providing insights and recommendations to support business planning and strategic decision-making.
• Strategic Partnerships: Build and strengthen strategic alliances with government entities and other key stakeholders to support collaboration and long-term business growth.
• Customer Engagement: Represent Carrier in government meetings, industry events, and strategic forums, communicating Carrier’s capabilities and value proposition effectively.
• Cross-Functional Collaboration: Work closely with Sales, Service, Legal, HR, and other relevant teams to ensure coordinated customer engagement and alignment with business priorities.
• Performance Management: Monitor account performance, market developments, and business opportunities, ensuring timely reporting and achievement of agreed commercial objectives.
• Customer Excellence: Deliver a customer-centric approach by understanding government customer requirements and developing tailored solutions that address their needs.

Minimum Requirements

• Qualification: Bachelor's degree in Engineering; a Mechanical Engineering background is preferred. MBA or postgraduate qualification is an advantage.
• Knowledge: Strong understanding of the UAE market and government sector. Knowledge of government procurement processes, stakeholder management, and public-sector business development. Familiarity with HVAC solutions, building systems, or energy solutions is an advantage.
• Experience: 5–10 years of relevant experience in key account management, strategic sales, business development, or government relations. Proven experience developing relationships with government entities and managing strategic customer accounts. Experience working in the HVAC, building technology, engineering, or energy solutions industry is preferred.
• Languages and Technical Skills: Fluency in both Arabic and English. Valid UAE driving licence. Strong computer literacy, including Microsoft Office, presentations, reporting, and data analysis.
• Nationality Requirement: This position is open to UAE Nationals only.

Professional Requirements

• Customer Centricity
• Strategic Relationship Management
• Corporate Communication and Stakeholder Engagement
• Cross-Functional Collaboration
• Strategic Planning and Business Development
• Commercial Awareness and Results Orientation
• Presentation, Negotiation, and Influencing Skills
• Analytical Thinking and Problem-Solving

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.