Key Accounts Manager - Government Sector- Emiratization

Carrier; Abu Dhabi; On-site; AED 300,000 - 420,000; Full time

Job summary

Carrier seeks a Key Account Manager for the Government Sector in the UAE to develop and strengthen strategic relationships with government entities. You will align Carrier’s climate and energy solutions with public-sector objectives and pursue opportunities across agencies.

Ideal candidates bring 5–10 years in key account management or government relations, with fluency in Arabic and English, and a mechanical engineering background.

Qualifications

• Bachelor’s degree in Engineering; mechanical background preferred.
• MBA or postgraduate qualification is an advantage.
• Fluency in Arabic and English; UAE market knowledge required.
• 5–10 years of relevant experience in key account management or government relations.

Responsibilities

• Develop, maintain and strengthen strategic relationships with UAE government accounts.
• Implement strategic account management and business development plans for government segments.
• Engage with government entities, officials and stakeholders to identify opportunities.
• Coordinate with internal teams to ensure tailored, compliant solutions for public-sector clients.
• Monitor regulatory developments and provide market insights for planning and growth.
• Represent Carrier in government forums and industry events, showcasing capabilities.

Skills

Arabic & English language skills

Strategic account management

Relationship management

Negotiation & influencing

Presentation & reporting

Education

Bachelor's degree in Engineering

MBA or postgraduate qualification

Tools

Microsoft Office

PowerPoint

CRM software

Job description

# Key Account Manager – Government Sector (UAE Nationals Only)## Role PurposeDevelop, maintain, and strengthen long-term strategic relationships with UAE government accounts. Position Carrier as a trusted partner and a global leader in intelligent climate and energy solutions and services by leveraging Carrier’s capabilities to deliver customer value, support strategic objectives, and establish Carrier as the preferred partner for key government stakeholders.## Role Responsibilities* **Strategic Account Management:** Implement the strategic account management and business development strategy for government accounts, ensuring alignment with business objectives and achievement of assigned KPIs.* **Government Relations:** Develop and maintain strong relationships with UAE government entities, officials, agencies, and key stakeholders to strengthen engagement and identify business opportunities.* **Business Development:** Identify, develop, and pursue strategic opportunities within the UAE government sector to drive sustainable revenue growth and expand Carrier’s market presence.* **Policy and Regulatory Awareness:** Monitor relevant government policies, regulatory developments, and market trends, providing insights and recommendations to support business planning and strategic decision-making.* **Strategic Partnerships:** Build and strengthen strategic alliances with government entities and other key stakeholders to support collaboration and long-term business growth.* **Customer Engagement:** Represent Carrier in government meetings, industry events, and strategic forums, communicating Carrier’s capabilities and value proposition effectively.* **Cross-Functional Collaboration:** Work closely with Sales, Service, Legal, HR, and other relevant teams to ensure coordinated customer engagement and alignment with business priorities.* **Performance Management:** Monitor account performance, market developments, and business opportunities, ensuring timely reporting and achievement of agreed commercial objectives.* **Customer Excellence:** Deliver a customer-centric approach by understanding government customer requirements and developing tailored solutions that address their needs.## Minimum Requirements**Qualification*** Bachelor’s degree in Engineering; a Mechanical Engineering background is preferred.* MBA or postgraduate qualification is an advantage.**Knowledge*** Strong understanding of the UAE market and government sector.* Knowledge of government procurement processes, stakeholder management, and public-sector business development.* Familiarity with HVAC solutions, building systems, or energy solutions is an advantage.**Experience*** 5–10 years of relevant experience in key account management, strategic sales, business development, or government relations.* Proven experience developing relationships with government entities and managing strategic customer accounts.* Experience working in the HVAC, building technology, engineering, or energy solutions industry is preferred.**Languages and Technical Skills*** Fluency in both Arabic and English.* Valid UAE driving licence.* Strong computer literacy, including Microsoft Office, presentations, reporting, and data analysis.**Nationality Requirement*** This position is open to UAE Nationals only.## Professional Requirements* Customer Centricity* Strategic Relationship Management* Corporate Communication and Stakeholder Engagement* Cross-Functional Collaboration* Strategic Planning and Business Development* Commercial Awareness and Results Orientation* Presentation, Negotiation, and Influencing Skills* Analytical Thinking and Problem-Solving