Key Account Manager, Gulf Region

AOP Orphan Pharmaceuticals GmbH; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

AOP Health, the European pioneer for integrated therapies, seeks a Key Account Manager for the Gulf Region in Dubai. You will drive sustainable growth by developing strategic account plans, engaging key healthcare stakeholders, and coordinating cross-functionally to optimize portfolio performance.

Fluency in English is required; Arabic is a strong advantage. 3–5 years in pharmaceutical sales or KAM and deep UAE market knowledge are essential for success.

Qualifications

• Bachelor’s degree in Pharmacy, Life Sciences, Medicine, or related field.
• 3–5 years of relevant pharmaceutical sales or key account management experience.
• Practical UAE healthcare market knowledge, including tenders and market access.
• Strong skills in account planning, stakeholder management, negotiation and business development.
• Fluent English; Arabic is a strong advantage.
• Willingness to travel within the UAE and Gulf region.

Responsibilities

• Develop and execute strategic account plans for healthcare institutions and territories.
• Deliver sales, business growth, and market development objectives across the portfolio.
• Build and maintain relationships with healthcare professionals, hospital management, procurement teams, payers, and government stakeholders.
• Identify customer needs, opportunities, access barriers, and growth drivers; translate into actions.
• Support product launches, formulary inclusion, patient access, pricing, reimbursement, and tenders.
• Monitor account performance, market developments, and competitor activities for informed decisions.
• Prepare sales forecasts, account plans, and business updates; maintain CRM data.
• Collaborate with Medical Affairs, Market Access, Marketing, Regulatory, Finance, Supply Chain, QHSE, and Pharmacovigilance.
• Ensure all activities comply with AOP Health policies, laws, and industry codes.

Skills

Account planning

Stakeholder management

Negotiation

Business development

Market access

Sales strategy

Education

Bachelor’s degree in Pharmacy, Life Sciences, Medicine or related field

Job description

AOP Health is the European pioneer for integrated therapies for rare diseases and in critical care. To enhance our team in Dubai we are looking for a:

Key Account Manager, Gulf Region

Dubai

Start: as of now

What Your Day To Day Will Look Like

• Develop and execute strategic account plans for assigned healthcare institutions, customers, and territories.
• Deliver agreed sales, business growth, and market development objectives across the assigned portfolio.
• Build and maintain strong relationships with healthcare professionals, hospital management, procurement teams, payers, government stakeholders, and other relevant decision-makers.
• Identify customer needs, business opportunities, access barriers, and growth drivers and translate them into effective account actions.
• Support product launches as well as formulary inclusion, patient access, pricing, reimbursement, and tender activities.
• Monitor account performance, market developments, customer insights, and competitor activities to support informed commercial decisions.
• Prepare sales forecasts, account plans, and business updates and maintain accurate customer information in the CRM system.
• Collaborate closely with Medical Affairs, Market Access, Marketing, Regulatory Affairs, Finance, Supply Chain, Quality, and Pharmacovigilance.
• Ensure all activities are conducted in accordance with AOP Health policies, applicable laws, industry codes, and compliance requirements.

Your Qualifications And Experience

• Bachelor’s degree in Pharmacy, Life Sciences, Medicine, Business Administration, or a related field.
• 3–5 years of relevant experience in pharmaceutical sales, key account management, hospital sales, specialty care, or a comparable commercial role.
• Practical experience in and strong understanding of the UAE healthcare and institutional market, including tenders and market access.
• Strong skills in key account planning, stakeholder management, negotiation, and business development.
• Commercial and analytical mindset with the ability to translate market and sales data into actionable priorities.
• Experience in specialty or orphan medicines and/or GCC or Middle East markets is an advantage.
• Fluent English; Arabic is a strong advantage.
• Willingness to travel within the assigned territory and across the region as required.

Our offer

A position with personal responsibility and room for initiative

A collaborative and entrepreneurial culture that values innovation, accountability, and growth.

Opportunities for personal and professional development

Attractive working environment with flat hierarchies

Competitive compensation package and benefits

We are looking for a Key Account Manager to drive sustainable business growth, strengthen strategic customer partnerships, and support patient access across the Gulf Region. You will translate regional strategy into impactful account plans, develop strong relationships with key healthcare stakeholders, and work cross-functionally to maximize the performance of our portfolio.