Account Lead - HAE/PDT - UAE/OMN

Takeda; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Takeda in Dubai seeks an experienced pharmaceutical sales professional to lead cross-functional account teams, grow revenue and tailor engagement to customer needs in the UAE market.

You will map stakeholders, manage plans, and use CRM and analytics to drive uptake of therapies, while complying with codes and policies. Fluent English and local language required; full-time, employee.

Qualifications

• Bachelor’s degree in life sciences, business or related field; MBA desirable.
• Pharmaceutical or specialty sales or key account management experience.
• Ability to lead through influence and orchestrate cross-functional teams.
• Strong knowledge of local healthcare and reimbursement landscape.
• Fluency in local language and English; ethical mindset.

Responsibilities

• Lead cross-functional account teams to deliver territory plans.
• Develop stakeholder maps; identify decision pathways across the ecosystem.
• Track performance and adapt tactics to maximize outcomes.
• Engage HCPs with balanced scientific discussions.
• Capture insights in CRM and translate to next actions.
• Utilize dashboards to refine targeting and resource allocation.

Skills

Pharmaceutical sales

Key account management

Cross-functional leadership

Account planning

Negotiation

Analytical skills

CRM proficiency

Omnichannel engagement

English communication

Education

Bachelor’s degree in life sciences, business or related field

Master’s/MBA desirable

Tools

CRM platforms

Job description

Job Description

OBJECTIVES / PURPOSE

• Lead and orchestrate a cross-functional account team to deliver the territory account plan.
• Grow revenue and market share and meet or exceed targets by tailoring resources and engagement to a deep understanding of customer needs and local context.
• Maintain expert-level disease/therapy, product, competitor and ecosystem knowledge; capture and share insights and flex channels to maximise customer engagement.
• Act as a budget holder, making sound business decisions that benefit patients and the company while adhering to all applicable codes, laws and internal policies

ACCOUNTABILITIES

• Build integrated account plans aligned to brand and access strategies; set clear objectives, KPIs and regular review cycles.
• Develop deep account and stakeholder maps; identify decision pathways and influence points across the ecosystem.
• Track performance, risks and opportunities; adjust tactics dynamically and lead the account team to deliver outcomes.
• Conduct peer-to-peer-like engagements with HCPs (including balanced scientific discussions) to align on shared objectives.
• Uncover underlying customer motivations; capture them accurately in CRM and use them to tailor subsequent interactions and content.
• Demonstrate resilience, assertiveness and persistence to overcome access barriers with busy specialists who have long-standing competitor relationships.
• Question entrenched treatment norms and highlight unmet needs using patient-centric storytelling that differentiates the brand and drives consideration.
• Proactively tailor content, cadence and channel to each HCP’s preferences, deploying the optimal mix of face-to-face, real-time virtual and omnichannel tactics.
• Use CRM and AI-enabled tools to prioritise accounts, plan interactions and adapt quickly based on data; produce measurable engagement/outcome reports.
• Systematically capture, structure and share field insights; translate them into next-best-actions and account strategy updates.
• Leverage dashboards and analytics to refine targeting, optimise resource allocation and focus on the highest-value opportunities.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS

• Bachelor’s degree in life sciences, business or a related field (Master’s/MBA desirable).
• Solid of pharmaceutical/specialty sales or key account management experience.
• Proven ability to lead through influence and orchestrate cross-functional teams without formal authority.
• Strong knowledge of the relevant therapeutic area and the local healthcare and reimbursement system.
• Account planning, negotiation, analytical, omnichannel and CRM skills.
• Fluency in the local language and good command of English; full compliance and ethical mindset.
• Role-models Takeda’s six culture pillars: Patient-Centric, People-Minded, Respectful & Collaborative, Decision Effectiveness, Performance Culture and Enterprise Orientation.

Locations

Dubai, UAE

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time