Key Account Manager Hematology-Gulf

Bristol-Myers Squibb; United Arab Emirates; Remote; AED 250,000 - 380,000; Full time

Job summary

Bristol Myers Squibb is seeking a Key Account Manager, Hematology-Gulf, to drive the reach of hematology products across Gulf markets from Dubai. You will manage field-based accounts, liaise with healthcare professionals, and coordinate with internal teams to optimize product access and availability.

The role requires 5+ years in pharma, UAE market knowledge, and strong relationship skills. Travel across Gulf regions is expected while supporting remote work frameworks.

Qualifications

• Holds a Pharmacy or Medicine Degree.
• At least 5 years of experience in a multinational pharmaceutical company including specialty care brands experience.
• Hematology experience is strongly preferred.
• UAE market experience is a must. Other Gulf markets experience is strongly preferred.

Responsibilities

• Promote BMS specialty care brands in Hematology with scientific messaging to healthcare professionals.
• Accountable for Hematology brand sales across Gulf markets.
• Develop and implement sales strategies to meet business goals.
• Define and prioritize customer targets through profiling and segmentation.
• Ensure achievement of business targets by managing customers within segments and executing tailored plans.
• Build and maintain partnerships with key stakeholders in accounts, including pharmacists and hospital teams.
• Demonstrate deep marketplace, therapeutic, product, and disease expertise.
• Develop account business plans meeting market and customer needs.
• Support formulary enlisting processes and coordinate with access, medical, and marketing teams.

Skills

Hematology sales

Relationship management

KOL engagement

English communication

MS Office

Education

Pharmacy or Medicine degree

Tools

MS Office

Job description

At Bristol Myers Squibb, our employees often ask, \"Who are you working for?\"-a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The primary task of the Key Account Manager, Hematology-Gulf - based in DUBAI - is to ensure that BMS Hematology innovative products reach the right patients at the right time through a comprehensive account management approach, which involves driving demand for appropriate patients in line with the product's label & liaising with all relevant internal and external stakeholders until the product reaches the account.

Key Responsibilities :

• Promote BMS Specialty Care Brands in the field of Hematology through appropriate delivery of scientific message to the Health Care Professionals.
• Accountable for the sales of BMS Hematology brands across Gulf markets.
• Develop and implement effective sales strategies & creative sales tactics to meet business goals.
• Define and prioritize customer targets by conducting proper profiling and segmentation.
• Ensure ultimate accountability for achieving results of mutually agreed business targets by identifying and managing customers within distinct segments and execute tailored plans.
• Build and maintain strong business partnerships with key stakeholders in all accounts; i.e. pharmacists, hospital store managers, and purchasing, finance and supply departments, in order to position BMS as a strategic partner.
• Demonstrate deep marketplace ,therapeutic ,product and disease expertise based on thorough understanding of disease area.
• Develop account business plans that meets market and customer business needs
• Support formulary enlisting process. Initiate, develop and implement tactical plans for scaling up products penetration in coordination with the access, medical, marketing teams and ensure products' availability to all potential prescribers & Accounts.
• Track and monitor performance for all products in the portfolio and consolidate data, prepare reports e.g. monthly consumption, closing stocks, etc. And Analyse data to identify growth opportunities and achieve accurate forecast for order's phasing and optimal stock management with Minimum expiries.
• Collaborate closely with cross functional team members to identify and resolve customer needs appropriately and with high sense of urgency.
• Oversee the account's ordering cycle for all portfolio products for local purchasing and tenders & Advise on price and strategy in order to maintain and grow business.
• Gather market intelligence data in order to assess impact on Company operations and suggest timely action plan, Assess and mitigate risks on business in terms of price cuts, competitors' threat and alternative source of supply.
• Liaise with Local distributor and internal departments to ensure stock availability, POs submission & Supply to accounts in a timely manner.
• Support pre-launch and launch activities of new products as and when needed.
• Works to the highest levels of integrity and compliance, adhering to BMS Standards of Business Conduct and Ethics at all times &ensure full compliance with laws, regulations.

Qualifications & Experience:

• Holds a Pharmacy or Medicine Degree.
• At least 5 years of experience in a multinational pharmaceutical company including specialty care brands experience.
• Hematology experience is strongly preferred.
• UAE market experience is a must. Other Gulf markets experience is strongly preferred.

Skillset

• Demonstrates capacity to acquire scientific information.
• Very good knowledge of customer segmentation and targeting process.
• Resources allocation expertise working with multiple customer segments.
• Proven experience of working with Thought Leaders and experts in their field.
• Demonstrated excellent communication and interpersonal skills.
• Excellent command of English Language.
• Basic knowledge of MS Office (Word, Excel, PowerPoint) and familiar with internet and e-mail.

Travel required (varies by geography)

#LI-REMOTE

How We Work Where you work matters - because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment p